U.S. Coast Guard Finance Center

FAQ SUPPORT

Financial Systems Modernization Solution (FSMS) Team Hours: 8:00 AM to 4:30 PM EST M-F	Area of Interest	FAQ Support
	Unlock your account or Password Reset	855-CGFIXIT (855-243-4948)
	Create an Account (AAR Status Updates)
	Requisition Issues (Example: Procurement Request, TAD/TDY/Local Travel)
	Simplified Acquisition Issues (Example: Credit Cards, Contracts, Purchase Orders)
	Oracle Financial Access and Role Issues
Payment Customer Support Team Hours: 8:00 AM to 4:30 PM EST M-F	CG Purchase Order Inquiry
	PPM	Personally Procured Move (PPM) web page
	CG Travel Inquiries
	TSA Travel Inquiries
	CG Contract Inquiry	855-CGFIXIT (855-243-4948)
	TSA Commercial Invoice Inquiry
	Invoice Processing Platform	https://www.ipp.gov/vendors/faq-vendors.htm
	CG Yard Inquiry
	Automatic Clearinghouse (ACH) & Electronic Funds Transfer (EFT) Inquiry
	Vendor Registration (VMS)	855-CGFIXIT (855-243-4948)
	Other Misc. Claims Inquiry

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For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.