Payment status can be provided from FINCEN Customer Service by phone, (757) 523-6940, or email, FIN-SMB-Customerservice@uscg.mil. For additional contact information please see our Customer Service web page.

Please include the following information in your correspondence.

COMMERCIAL VENDORS please provide the following:

  • PO# / Requisition# / Contract#
  • Transaction ID#
  • TIN#
  • Invoice#
  • Invoice Amount

 

COAST GUARD MEMBERS please provide the following:

  • TONO#
  • Amount
  • Employee ID#

 

TSA MEMBERS please provide the following:

  • Voucher# / Document#
  • Amount