Payment status can be provided from FINCEN Customer Service by phone, (757) 523-6940, or email, FIN-SMB-Customerservice@uscg.mil. For additional contact information please see our Customer Service web page.
Please include the following information in your correspondence.
COMMERCIAL VENDORS please provide the following:
- PO# / Requisition# / Contract#
- Transaction ID#
- TIN#
- Invoice#
- Invoice Amount
COAST GUARD MEMBERS please provide the following:
- TONO#
- Amount
- Employee ID#
TSA MEMBERS please provide the following:
- Voucher# / Document#
- Amount