General Information

• Call Us: 757-523-6700
• Weather hotline/Operating Status: 757-523-6001
• FINCEN Employees Emergency Contact Line
• Email: FIN-DG-WebmasterWWW@uscg.mil

Customer Service

• Call Us: 757-523-6940 (8:00 AM - 4:30 PM EST M-F)
• Send Your Invoice: Submitting Invoices
• Direct Deposit: Sign up for EFT Online!
• Payment Inquiry: Web Payment Inquiry Form
• Customer Service Support: Customer Service Web Page
• Rate Us: Customer Service Rating Survey

Settlement of Travel Advance Notification Inquiry Team

• Telephone: 757-523-6940 Use Voice Option #1 for Customer Service
• Email: FIN-DG-TAC@uscg.mil
• Settlement Inquiry: Settlement Inquiry Form

Vessel Inspection User Fees

• Telephone: 757-523-6958 or Toll Free: 1-800-941-3337
• Fax: 757-523-6734
• Email: FIN-DG-COIUSERFEES@uscg.mil
• For information regarding payments, please see our Vessel Inspection Fees web page.

Coast Guard Finance Center Information Line

Call Us: 757-523-6940 to obtain Information regarding:

• Outstanding Invoice Status
• Payment Information
• Travel Claim Payment Status (for Coast Guard or Reserve members and participating DOT agencies)

Mailing Address

Direct correspondence to:

Commanding Officer
U.S. Coast Guard Finance Center
1430A Kristina Way
Chesapeake, VA 23326

Webmaster

• Send Email: FIN-DG-WebmasterWWW@uscg.mil