U.S. Coast Guard Finance Center

Improper Vessel Inspection Fees Notice!

For additional information, please visit our VESSEL INSPECTION USER FEES page.

Current Phone Message Change/Update:

If you are a commercial vendor for the United States Coast Guard, Transportation Security Administration, or Countering Weapons of Mass Destruction Office, or if you are inquiring on the status of the remittance of user fees or civil fines and penalties, please contact customer service at 206-815-6524, or email them at FIN-SMB-Customerservice@uscg.mil. Note: CUSTOMER SERVICE will no longer accept calls at 757-523-6940 or 1-800-941-3337 after January 2, 2025.

CUSTOMER SERVICE

As our customer, you are the most important part of our business and should you have a question or issue, we want to serve you in the most efficient way possible.

FINCEN Hours: 8:00 AM to 4:30 PM EST M-F

Support by Email - Need help or have questions? Send us an email.
Support by Web - Click on the support link of your issue to find answers to questions.
Support by Phone - Wish to speak to a Customer Service Representative?
FAQs/Search Our Knowledge Base - Click on the FAQ link of your issue to find answers to questions.
Support by Mail - Direct correspondence to:

Commanding Officer
U.S. Coast Guard Finance Center
1430A Kristina Way
Chesapeake, VA 23326

Checks from Contractor for Overpayment

If you are a vendor who was overpaid, please send checks payable to the U.S. Coast Guard to one of the following addresses:

USCG ART/Others

PO Box 979119

St. Louis, MO 63197-9000

Overnight Courier Address

U.S. Bank

Lockbox Number 979119

3180 Rider Trail S.

Earth City, MO 63045

SL-MO-R1GL

Payment may also be made through the Pay.gov website under United States Coast Guard Out of Service/Misc Debts: https://www.pay.gov/public/form/start/44688801. Please use the following for the Invoice Number/TONO: XXXXXXXXXXX