Payment status can be provided from FINCEN Customer Service by phone, (757) 523-6940, or email, FIN-SMB-Customerservice@uscg.mil. For additional contact information please see our Customer Service web page.

Please include the following information in your correspondence.

COMMERCIAL VENDORS please provide the following:

• PO# / Requisition# / Contract#
• Transaction ID#
• TIN#
• Invoice#
• Invoice Amount

COAST GUARD MEMBERS please provide the following:

• TONO#
• Amount
• Employee ID#

TSA MEMBERS please provide the following:

• Voucher# / Document#
• Amount