USCG PUBLIC WEB PROGRAM

Redirecting...

CONTENT MANAGER PROGRAM

This resource center provides Content Managers of USCG public websites guidance regarding required training, obtaining site permissions, accessibility standards, technical program updates, as well as policies regarding the release of information to the public.

 

Security Protocols

WMA/AFPIMS automatically disables accounts after 30 days of inactivity. If your account has been disabled, please email the Public Web Team and we will submit a request to have it restored.

Steps to Become a Content Manager

  1. Request access to the USCG Public Web Content Managers Teams Channel .
  2. Obtain email permission from your leadership and save a copy of the approval email as a PDF.
  3. Register for a WMA account: WMA Training and Account Registration .
  4. Complete all required training. Register for a WARU account .
    1. Complete AFPIMS Required Training .
    2. Complete the CDSE OPSEC Awareness Course .
    3. Complete the GSA Section 508 Accessibility Course .

      Training note: Answer all questions in every module. If any questions are missed, you may not be presented with the certificate option at the end of the course.

  5. Complete the Content Manager Request Form .
  6. Submit the completed form and all applicable documentation, including training certificates and leadership approval, to the Public Web shared inbox: SMB-COMDT-USCGPublicWebTeam@uscg.mil .

Important: Content Manager requests must include a fully completed request form and all required supporting documentation. Incomplete submissions or requests with missing documentation will not be processed.

You will receive a reply within 10 business days outlining directions to access AFPIMS.

Content Manager Request Form icon Content Manager Request Form AFPIMS Training icon AFPIMS Training Section 508 Training icon Section 508 Training OPSEC Training icon OPSEC Training CGFIXIT icon CGFIXIT Public Web Team Email icon Public Web Team Email Content Manager Teams Channel icon Content Manager Teams Channel

RESOURCES

PLAIN LANGUAGE

Plain Writing is effective communication that conveys a clear message to an audience.

The Plain Writing Act of 2010 was signed into law on October 13, 2010.  The purpose of the act is “to improve the effectiveness and accountability of Federal agencies to the public by promoting clear Government communication that the public can understand and use.”  This law changed how the government communicates with the public and all government agencies are expected to adhere to the requirements outlined in this regulation.

CREATE ACCESSIBILE DIGITAL PRODUCTS

​Federal agencies are responsible for ensuring their information and services are accessible to persons with disabilities. The Revised 508 Standards include not just IT tools and systems, but electronic content such as documents, web pages, presentations, social media content, blogs, and certain emails.

 

DIGITAL ANALYTICS PROGRAM

Agencies should use web analytics to better understand user behavior for the purpose of improving public-facing websites and digital services.

Federal agencies are required to participate in the Digital Analytics Program (DAP). Learn more about the requirements for delivering a digital-first public experience to understand the policy framework in 21st Century Integrated Digital Experience Act and OMB Memo M-23-22.

DAP offers a web analytics tool, training, and support to federal agencies. The program is a shared service provided by the Technology Transformation Services (TTS) at the U.S. General Services Administration (GSA).

To gain access to your data, review the request process here: https://digital.gov/guides/dap/gaining-access-to-dap-data/