USCG PUBLIC WEB PROGRAM

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CONTENT MANAGER PROGRAM


This resource center provides Content Managers of USCG public websites guidance regarding required training, obtaining site permissions, accessibility standards, technical program updates, as well as policies regarding the release of information to the public.


PROGRAM INFORMATION

Web Content Managers must be trained in order to become AFPIMS Users and must have Public Affairs training in order to have release authority for press releases within AFPIMS. 

If a unit has website updates that are less frequent than once every two months, they shall provide their content to a parent command with centralized administration. 

Should you need to update your site more frequently, you will need to identify one primary and one alternate. Both the primary and alternate need to accomplish all training and documentation requirements.

REQUESTING ADDITIONAL ACCESS

  • If you are a current content manager and are looking to request additional access or need your access transferred to a different site, you will need to accomplish a new request for audit purposes. 

BIANNUAL AUDIT INFORMATION

  • A biannual audit will be accomplished by our team to ensure we are utilizing our licenses appropriately.  Content managers whose access was granted prior to April 2023 will be required to complete a request form, complete additional training (OPSEC and Section 508), as well as provide a leadership approval email.  All certificates and documentation can be submitted to our shared inbox for processing. SMB-COMDT-USCGPublicWebTeam@uscg.mil  **In your email please let us know that you are submitting your documentation for audit purposes. 

STEPS TO BECOME A CONTENT MANAGER


  1. Obtain email permission from your leadership - save a copy of the approval email as a PDF.
  2. Complete required training - Register for DAU Account - https://saar.dau.edu/ 
    1. Complete required training - https://dau.csod.com/ui/lms-learning-details/app/curriculum/a9f4548a-b1ab-4c69-8dec-96cd43cb6bd1
    2. ONE OPSEC Course
      1. CDSE - OPSEC Awareness Course (On-Demand) 
      2. OPSE 1500 (TEAMS - Register Here)
      3. OPSE 3500 (TEAMS - Register Here)
    3. Section 508/Accessibility - GSA Course - Select a lesson to begin (section508.gov)
  3. Complete Content Manager Request Form 
  4. Submit form and applicable documentation (certificates and approval email) to Public Web team shared inbox: SMB-COMDT-USCGPublicWebTeam@uscg.mil

You will receive a reply within 10 business days outlining directions to access AFPIMS. NOTE: As of 17AUG2023, the DMA/AFPIMS helpdesk is transitioning to a new platform. As a result of the ongoing transition, the account request process/timeframe varies. 

Content Manager Request Form  AFPIMS TRAINING  508 Training  OPSEC Training

CGFixIt   CGFixIt How To  Pub Web Shared Inbox  CGFixIt

RESOURCES


PLAIN LANGUAGE

Plain Writing is effective communication that conveys a clear message to an audience.

The Plain Writing Act of 2010 was signed into law on October 13, 2010.  The purpose of the act is “to improve the effectiveness and accountability of Federal agencies to the public by promoting clear Government communication that the public can understand and use.”  This law changed how the government communicates with the public and all government agencies are expected to adhere to the requirements outlined in this regulation.

CREATE ACCESSIBILE DIGITAL PRODUCTS

​Federal agencies are responsible for ensuring their information and services are accessible to persons with disabilities. The Revised 508 Standards include not just IT tools and systems, but electronic content such as documents, web pages, presentations, social media content, blogs, and certain emails.

 

DIGITAL ANALYTICS PROGRAM

Agencies should use web analytics to better understand user behavior for the purpose of improving public-facing websites and digital services.

Federal agencies are required to participate in the Digital Analytics Program (DAP). Learn more about the requirements for delivering a digital-first public experience to understand the policy framework in 21st Century Integrated Digital Experience Act and OMB Memo M-23-22.

DAP offers a web analytics tool, training, and support to federal agencies. The program is a shared service provided by the Technology Transformation Services (TTS) at the U.S. General Services Administration (GSA).

To gain access to your data, review the request process here: https://digital.gov/guides/dap/gaining-access-to-dap-data/