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USCG PUBLIC WEB PROGRAM

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CONTENT MANAGER PROGRAM


This resource center provides Content Managers of USCG public websites guidance regarding required training, obtaining site permissions, accessibility standards, technical program updates, as well as policies regarding the release of information to the public.


PROGRAM UPDATE!

As of February 2026, we are no longer accepting requests for content manager access from personnel outside the PA rate. This change reflects the addition of web team staff who can now fully support content update requests.

Please submit all update requests through CGFixIT (opens in a new tab) .

 

  SECURITY PROTOCOLS
After 90 days of inactivity your account will be automatically disabled by AFPIMS After 6 months of inactivity your account is deleted (New training documentation and paperwork is required for reactivation)

 

 

  STEPS TO BECOME A CONTENT MANAGER
  1. Request access to USCG Public Web Content Managers Teams Channel
  2. Obtain email permission from your leadership - save a copy of the approval email as a PDF.
  3. Register for DMA Account - https://webtraining.dma.mil/Login
  4. Complete Required Training - Register for DAU Account - https://saar.dau.edu/ 
    1. Complete AFPIMS Required Training - https://dau.csod.com/ui/lms-learning-details/app/curriculum/a9f4548a-b1ab-4c69-8dec-96cd43cb6bd1
    2. OPSEC Course - CDSE - OPSEC Awareness Course (On-Demand) 
    3. Section 508/Accessibility - GSA Course - Select a lesson to begin (section508.gov)  (Answer ALL questions in EVERY module. If you miss any, you will not be presented with a certificate option at the end of the course)
  5. Complete Content Manager Request Form 
  6. Submit form and applicable documentation (certificates and approval email) to Public Web team shared inbox: SMB-COMDT-USCGPublicWebTeam@uscg.mil

You will receive a reply within 10 business days outlining directions to access AFPIMS. NOTE: As of 17AUG2023, the DMA/AFPIMS helpdesk is transitioning to a new platform. As a result of the ongoing transition, the account request process/timeframe varies. 

Content Manager Request Form  AFPIMS TRAINING  508 Training  OPSEC Training

CGFixIt   CGFixIt How To  Pub Web Shared Inbox  CGFixIt

RESOURCES


PLAIN LANGUAGE

Plain Writing is effective communication that conveys a clear message to an audience.

The Plain Writing Act of 2010 was signed into law on October 13, 2010.  The purpose of the act is “to improve the effectiveness and accountability of Federal agencies to the public by promoting clear Government communication that the public can understand and use.”  This law changed how the government communicates with the public and all government agencies are expected to adhere to the requirements outlined in this regulation.

CREATE ACCESSIBILE DIGITAL PRODUCTS

​Federal agencies are responsible for ensuring their information and services are accessible to persons with disabilities. The Revised 508 Standards include not just IT tools and systems, but electronic content such as documents, web pages, presentations, social media content, blogs, and certain emails.

 

DIGITAL ANALYTICS PROGRAM

Agencies should use web analytics to better understand user behavior for the purpose of improving public-facing websites and digital services.

Federal agencies are required to participate in the Digital Analytics Program (DAP). Learn more about the requirements for delivering a digital-first public experience to understand the policy framework in 21st Century Integrated Digital Experience Act and OMB Memo M-23-22.

DAP offers a web analytics tool, training, and support to federal agencies. The program is a shared service provided by the Technology Transformation Services (TTS) at the U.S. General Services Administration (GSA).

To gain access to your data, review the request process here: https://digital.gov/guides/dap/gaining-access-to-dap-data/