USCG PUBLIC WEB PROGRAM

The Coast Guard Public Web program falls under the Office of Digital Media within the Coast Guard Office of Governmental and Public Affairs, located at Base National Capital Region (NCR), Washington, DC.  We provide enterprise-wide support for the Coast Guard's website content management system and supplemental compliance and subscription management systems.

We are responsible for website/AFPIMS support, Section 508 compliance, GovDelivery Administration, and Google Analytics metrics.

Additionally, we collaborate with the entire Coast Guard Public Web community (public affairs specialists, content managers, and site managers) by providing training, communicating technical updates, and soliciting input/feedback.  

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SCOPE OF RESPONSIBILITY


  • Content Manager Program
  • AFPIMS
  • GovDelivery Administration
  • SiteImprove Administration
  • Google Analytics/Google Analytics 4

NOTE: We do not manage access or update SharePoint, CGFixIt, or Social Media.



REQUEST ASSISTANCE


The Public Web team will no longer respond to requests sent to individual email boxes. You will likely receive an 'out of office' notice.


FOR AFPIMS ACCESS (CONTENT MGR PROGRAM) AND GENERAL QUESTIONS/INQUIRIES: 


REQUESTS FOR ASSISTANCE WITH AFPIMS (Content Updates, Permissions Issues, Biographies, etc), GOVDELIVERY, SITEIMPROVE, GOOGLE ANALYTICS, ETC:

  • CGFixIt Ticket - Instructions
  • Our team will review tickets and respond within approximately 7-10 business days.

 





The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form.  In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.