USCCG FINCEN Logo   U.S. Coast Guard Financial Service Center (USCG FSC)

FSC Menu Page
Contact Us

Website Content Feedback

Online Customer Survey

Mailing Address

Commanding Officer
USCG Financial Service Center
1430A Kristina Way
Chesapeake, VA 23326

Email Address

FSC Customer Service
FIN-SMB-Customerservice@uscg.mil

Telephone: 206-815-6524
                   0800 to 1630 (Eastern Time) M-F

FSC Customer Service

FSC Customer Service offers support for a range of services such as:

  • Support for commercial vendors working with the USCG, the Transportation Security Administration (TSA), and the Countering Weapons of Mass Destruction (CWMD) office
  • Operational support for inquiries regarding the status of commercial vessel user fees, civil fines, and penalty remittances

For assistance, contact Customer Service via phone at 206-815-6524 or email at FIN-SMB-Customerservice@uscg.mil.

For existing USCG, CWMD and TSA CAC enabled users, you should submit requests for status or assistance through the ServiceNow (SNOW) application - https://snow.dhs.gov/fsms or by calling 206-815-6524.