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Mailing Address
Commanding Officer
U.S. Coast Guard Financial Service Center
1430A Kristina Way
Chesapeake, VA 23326

 

Email Address

FSC Customer Service
Email: FIN-SMB-Customerservice@uscg.mil
 

Telephone: 206-815-6524
                   0800-1630 (Eastern Time) M-F

FSC Customer Service

FSC Customer Service offers support for a range of services such as:

  • Support for commercial vendors working with the USCG, the Transportation Security Administration (TSA), and the Countering Weapons of Mass Destruction (CWMD) office
  • Operational support for inquiries regarding the status of commercial vessel user fees, civil fines, and penalty remittances

For assistance, contact Customer Service via phone at 206-815-6524 or email at FIN-SMB-Customerservice@uscg.mil.

For existing USCG, CWMD and TSA CAC enabled users, you should submit requests for status or assistance through the ServiceNow (SNOW) application - https://snow.dhs.gov/fsms or by calling 206-815-6524.

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