Chapter 1: Updated to reflect implementation of MyPortalDirect.
Chapter 2: Changed title to "DA SPO User Roles and Access (HRS/HRSUP)". Added Payment Approval Official (PAO) designation criteria and process. Added requirement SPO Authorized Personnel Roster.
Chapter 3: Changed title to "Documentation Standards". Added Procedures for Completing Forms and Worksheets and Evidence Supporting Military Payroll Transactions, General Guidance for Servicing Personnel Offices.
Chapter 4: Provides guidelines for SPOs to follow when providing services to members who are not permanently or temporarily assigned, for a period of more than 60 days, to a unit in the SPO's area of responsibility (AOR).
Chapter 4: Removed step 7 from Divorce, Annulment or Death of Spouse procedure table. It said to remove the BAH eligibility date when changing spouse to ex-spouse. However, (MAS) needs the date in that field when researching pay entitlement entries that were submitted when the member was married.
Chapters 3, 4 and 5: Changed procedure for completing Separation pay tab to reflect that only the Highest Pay Grade Held field is required to be completed by the SPO only when the member is authorized Disability Severance Pay and that all other fields on this tab are "read only". The other fields are populated when the separation request/authorization is approved by CG PSC.