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PHS SEALU.S. Public Health Service Commissioned Corps


Logon to Direct Access Here | PPC Home Page


The following funtion migrated to Direct Access on January 1, 2016:

  • Leave and Absence Requests and Tracking

The following functions will migrate to Direct Access on or after March 31, 2016:

  • All Active Duty Payroll

  • Personnel Orders (CAD, PCS, Retirement, Separation)

General information about Direct Access Migration:

This migration places PHS Commissioned Corps pay and personnel processing under one system with the United States Coast Guard and the National Oceanic and Atmospheric Administration Commissioned Corps. This results in a standardized system that reduces security risks and cost.

The following functions are currently performed in the Direct Access system:

AssignmentsReadiness compliance
Awards Recruitment
Immunizations tracking Retiree Payroll
Officer profiles Security Clearances
Position management Member Self-Service

The following functions will not migrate to Direct Access and will remain with the Corps' current systems:

  • Electronic Official Personnel Folders (eOPF)

  • Commissioned Officers' Effectiveness Report (COER)

  • Promotion Boards

U. S. Public Health Service Commissioned Corps

PHS Officer Self Service

Note: Some of the following guides and tutorials were developed for Coast Guard personnel. The basic functionality is the same for Coast Guard personnel and PHS Officers but some the terminology and screen captures in the guides and tutorials may not exactly match up to the PHS versions of the applications.

Topic Procedure
Guide (PDF)
Video Tutorial/Notes
Absence Request 02/02/2016
  1. Submitting an Absence Request
  2. Viewing a Submitted Absence Request
  3. Change a Pending request
  4. Withdraw Pending Request
Email Addresses 02/02/2016 N/A
Emergency Contacts 10/16/2014 N/A
Ethnic Groups 09/04/2014 N/A
Home and Mailing Address 02/09/2015 10/08/2014


02/22/2016 The Immunization table stores data on an officer’s immunization history
Medical Exam 02/22/2016 The Medical Exam table is used to record an officer’s physical examination history.
My Member Info 09/04/2014 View Awards, Training, Education, and Competencies
Phone Numbers 03/14/2016 10/08/2014

Physical Fitness

02/22/2016 A PHS officer’s annual physical fitness exam results can be entered via self service by the officer or via the Physical Fitness page


02/22/2016 PHS Supervisor is a custom page created to collect supervisor information (name, phone, address) for PHS officers.

PHS Liaisons & Absence Request Approving Officials

Topic Procedure
Guide (PDF)
PHS Absence Request Approver 12/7/2015
  1. Approving a Pending Request
  2. Denying a Pending Request
  3. Denying an Approved Request

PHS Detailed to Coast Guard

Note: PHS Liaison should no longer add a PHS member. They can add a new employment instance (the detailed to CG instance) for an existing PHS member but not add a new member. Only PHS can do this using the PHS accessions process.

12/28/2015 N/A

PHS Commissioned Corps HQ

Best Practices, Issues, and Solutions:

The following are tips, tricks, and general knowledge items for PHS users.

This area will be updated as new known issues come up. Last updated 12/7/2015 11:36AM.

Who to contact for help

There are different points of contact for support depending on the type of issue and status (active duty or retired).

PHS Active Duty Passwords and other logon issues

If you have forgotten your password click the "Forgot My Password'" link on the Direct Access login page.

Once you have answered the prompts that appear, you will receive an email entitled "My Portal Direct Forgot Password.” Click on the link provided in that email to set your new password, following the prompts on the screen.

Passwords must be at least nine (9) characters long and must contain at least one number and one special character (such as: !, @, &, etc.).

If you do not receive an email within 20 minutes , please contact PPC Customer Care via e-mail

Pay & Personnel Center, Customer Care Branch
Call 866-PPC-USCG (772-8724) 
0700-1600 (Central time) M-F.

Note: Password resets are not provided via telephone. Please contact PPC Customer Care via e-mail for password problems..

PHS Active Duty Pay & Personnel Issues

The CCHQ Compensation Section manages USPHS Commissioned Corps payroll operations to include: Determination and documentation of eligibility for payments, deductions, and allotments, including all payment starts, stops, or changes.

  • Monthly payments of Active Duty pay and entitlements
  • Monthly processing of voluntary/involuntary payroll allotments and deductions
  • Administration and payment of special and incentive pays
  • Customer assistance to payees

Please visit their web page at for contact information.

Any errors or omissions of substance that an officer notes and cannot correct through Direct Access self-service should be addressed by contacting the Commissioned Corps Help Desk at

PHS Retired Issues (Pay or Password/Logon Issues)

Retiree pay is serviced by the United States Coast Guard, Pay and Personnel Center (PPC):
Toll Free: 1-800-772-8724
Commercial: 785-339-3415
Fax: 785-339-3770

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Last Modified 3/14/2016