PHS Officer Corps Banner

PHS SEALPeopleSoft User Guides for U.S. Public Health Service, Commissioned Corps Force Management (CCFM) Integration

The Commissioned Corps is an essential component of the largest public health program in the world.

Self Service Frequently Asked Questions (FAQs)

Click on the link below to see Frequently Asked Questions about Direct Access. This list of questions is updated periodically based on Corps questions.

>>>>>> Self Service in Direct Access FAQs <<<<<<

Direct Access User Guides:

NameRevision DateType
PHS PeopleSoft 101, Ver. 4.1
Provides the new user with the basic skills necessary to use the system		18 Jun 09PDF File
PHS Self-Service Procedure Guide, Ver. 6.2
Self Service will be your connection to managing a wide range of activities-from selecting your emergency contacts to updating your phone numbers. Self Service is available to all Officers of the Public Heath Service.

Also see: Self Service in Direct Access FAQs

Note: For first-time users, your user ID is the same as your Serial Number and your initial password is CG + last 4 of SSN + @ + Birth year. Example: If your last 4 of your SSN are 1234 & you were born in 1956, your initial password would be CG1234@1956.

See below for Self-Service tutorials/demos 		02 Apr 12PDF File
PHS Core HR Procedure Guide, Ver. 3.0
There are three main tables that make up an officer's Core Data record. There are a number of other tables that also contain data related to an officer.		02 Apr 12PDF File
PHS Foundation Tables, Ver. 4.0
Foundation tables are the tables that supply the list of valid values to choose when data entry is done in the system. Foundation tables often contain a way of mapping values between the Direct Access system and other PHS systems such as COPS and CCP.		06 May 09PDF File
PHS Accession, Ver. 3.0
This guide provides the procedure for viewing applicant data.		24 Apr 09PDF File
PHS Assignments Procedure Guide, Ver. Ver 7.0
This guide provides the procedures for creating job requisitions (vacancies) and for searching for qualified candidates.		28 Oct 09PDF File
PHS Interim Positions
Viewing Positions and Profiles		11 Jan 12PDF File
Business Procedure Document - Readiness, Version 2.0
24 Apr 12PDF File
Person Profile:03 Mar 12PDF File
PHS Security Clearance and Suitability
The Security Check component is used to track information about an officer's suitability and security clearances		06 Dec 10PDF File
Security Clearance Data Mapping
This guide summarizes the mapping of PHS fields between Direct Access Version 8 and Version 9.		06 Dec 10PDF File
CG-7421E, Direct-Access PHS User Access Authorization/ Revocaton Form14 Sep 09PDF File

Direct Access Tutorials:

Self Service:

NameRevision Date
Portal (Basic Navigation)26 May 10
Reviw My Resume26 May 10
View Job Postings26 May 10
My Job Preferences26 May 10
Diversity Data Update26 May 10
E-Mail Address Add/Change26 May 10
Emergency Contacts Add/Change26 May 10
Home and Mailing Address26 May 10
Personal Information26 May 10
Phone Number(s) Add/Change26 May 10
Physical Fitness Information26 May 10

HR Specialist:

NameRevision Date
Job Requisition
Provides the new user with the basic skills necessary to create a Job Requisition in the system		10 Mar 10
Clone a Job Requisition
Demonstrates the procedure for creating a clone of a job requisition		10 Mar 10

Pay & Personnel Center, Customer Care Branch

PHS PeopleSoft/Direct Access Customer Care
Call 866-PPC-USCG (772-8724)
0700-1600 (Central time) M-F & Select Weekends.

Note: Password resets are not provided via telephone. for password problems.

  • Important Notices
  • FY12 Weekend Staffing
  • Oct N/A* |Nov 19-20| Dec 10-11
    Jan 21-22 | Feb 11-12 | Mar 10-11
    Apr N/A* | May 19-20 | Jun 09-10
    Jul 14-15 | Aug 18-19 | Sep 15-16

    Hours of coverage (on the above weekends):
    Saturday:
    Phone Coverage 0800-1130 and 1230-1500
    Trouble tickets worked: 0600-1130 and 1230-1600
    Sunday:
    Phone Coverage 0800-1130 and 1230-1400
    Trouble tickets worked: 0600-1130 and 1230-1400

    *April and October are PPC reserve training/admin weekends. Phones will not be monitored.
  • PHS PeopleSoft Logon America's Health Responders
  • Note: For first-time users, your user ID is the same as your Serial Number and your initial password is CG + last 4 of SSN + @ + Birth year. Example: If your last 4 of your SSN are 1234 & you were born in 1956, your initial password would be CG1234@1956.
  • Self Service in Direct Access FAQs

Download Plug-Ins
Download Plug-Ins: Some of the links on this page require a plug-in to view them. Links to the plug-ins are available below.
Click Here to Download Adobe Acrobat Reader Adobe Acrobat Reader (PDF)
Last Modified 4/26/2012