Click the "Forgot
MY Password?" link. .
Enter your User
ID and click the Continue
button.
Note: If your account is not setup, the following error message will
display:
Follow the instructions in the message for assistance.
If your account is properly setup (You have entered
your business email address and setup a security question and response)
they system will send a password reset link via email:
Check your email for the link (Note: If the message is not in your
inbox, check your Junk Mail folder).
Follow the instructions in the email to access
your password reset page.
Enter the response to your security question and
click Submit
If you entered the correct response, the password
reset page will display.
Complete the New Password and Confirm Password
fields. Note: Passwords must be at least nine characters long and contain
at least one number and one special character).
Click the Change Password button.
Note: The system will also send a confirmation email to alert you that
your account has been changed.
Click the link to return to the portal login page.
Login with the password you set in step 6.