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Kaehler Memorial Medical Clinic (KMMC)
Appointments: (508) 968-
6582
Physical Exams: (508) 968-6578
Clinic Administrator: (508) 968-6733
Clinic Supervisor: (508) 968-6713
Same Day Appointments: (508) 968-6572 / 6582
In Case of Emergency: Dial 911
Location: 5201 Lee Road
HOURS OF OPERATION
Monday, Tuesday, and Thursday:
Open: 0730-1130 & 1300-1530 hours.
First Wednesday of each month:
Open: 0730-0930. Closed: 0930-1530 for Medical Training.
All other Wednesdays:
Closed 0730-1130.
Open 1300-
1530 hours.
Friday:
Open: 0730-1130 hours.
Closed: 1300-1530.
Hours are subject to change due to operational and training commitments.
Patients must bring their military ID and health record with them to the clinic. Your military ID card and DEERS information indicates your eligibility for care.
Kaehler Memorial Medical Clinic is the only military treatment
facility
on Cape Cod and the only military facility providing operational
Aviation Medicine in New England. In addition to adult ambulatory medical and dental care, the clinic offers ambulance service, radiology, laboratory, pharmacy, physical therapy, oral surgery, occupational medicine and aviation medicine.
The clinic’s primary responsibility is to supply primary outpatient medical, dental and pharmaceutical care and supplies to 32 Coast Guard commands in the Cape Cod area consisting of CGCs WILLOW, JUNIPER and IDA LEWIS, 3 110’ Patrol boats and 2 87’ Patrol Boats, 8 Stations, Sector SE New England and PSU 301. Including the Pharmacy Officer’s Area of Responsibility, the clinic has oversight for all sickbays in 4 states encompassing most of New England. The medical staff consists of 2 physician flight surgeons, 1 full time Coast Guard aviation physician assistant, 1 part time Air Force physician assistant, and 20 corpsmen who provide over 6,000 patient encounters during their normal business hours of 0715 to 1530. Over 40% of the encounters are for the other six Uniformed Services’ beneficiaries highlighting the cross-service support the clinic provides to the residents of the Massachusetts Military Reservation and surrounding area commands.
KMMC offers a variety of medical services. We ask you and your spouse to
take a few minutes to read the following information on the services
offered. This should assist you in realistically defining your expectations of
our services. If you have question or specific problems, please call the
Clinic Supervisor at (508) 968-6713 or the Clinic Administrator at (508) 968-6733.
SAME DAY APPOINTMENTS:
Please call (508) 968-6572 / 6582 at 0715 to schedule Same Day Appointments for acute conditions. The Medical Clinic will treat patients with acute conditions during a same day appointment instead of having everyone show up at the same time.
Appointments are set aside throughout the day in order to provide our patients the flexibility to schedule acute medical needs around meetings, flights and other events. This also allows supervisors to better plan for the absence of their members and has better estimated return to work times.
The Clinic's Access Standards require those with emergencies to be seen immediately, those with acute conditions to be seen within 24 hours and those with routine issues within a week.
Remember, wellness appointments such as Personal Health Assessments (PHAs), physicals and woman's health treatments will be scheduled within 30 days through the appointments desk.
AFTER HOURS CARE
In Case of Emergency: Dial 911
AFTER HOURS CARE IS LIMITED TO
ACTIVE DUTY ONLY.
Kaehler Clinic The clinic operates an ALS Ambulance that is fully integrated and part of the Cape and Islands Emergency Medical System. Staffed 24x7 by a duty HS and a contract Paramedic,
the clinic responds to 911 calls on the Massachusetts Military Reservation.
The ambulance also responds to all in-flight
aircraft emergencies
on base.
THIS EMERGENCY
SERVICE IS STRICTLY FOR LIFE THREATENING ILLNESSES AND INJURIES
ONLY.
Dependents and retirees requiring
medical care after hours and or weekends must use a
Tricare provider, clinic or hospital.
Active duty are to use care provided at Kaehler clinic whenever possible.
When emergency
medical care is obtained at another clinic or at a hospital the active duty member must
notify KMMC or Tricare within 24 hours to arrange for authorization (payment) of the
treatment.
All other routine and same-day medical appointments can be made by calling (508) 968-
6582.
RESERVE AND GUARD MEMBERS
Reservists and National Guard members must bring their orders if presenting for care. Eligibility will be verified and determined by the Clinic Administrator. Care is limited to those acute conditions that occurred while on an active duty status. Chronic items will not be addressed.
OPEN ACCESS
The clinic follows an Open Access model for acute care. Active Duty members are directed to call at 0715 for a same day appointment. We also offer limited Space Available care for dependants, retirees and their dependants who are NOT enrolled in TRICARE Prime or USFHP. Active Duty Dependants can check for availability up to 72 hours in advance and Retirees and their dependants 24 hours in advance. Care for non active duty members is limited to acute and some uncomplicated conditions. Those presenting for chronic care will be evaluated by our providers and will likely be referred back to their primary care provider. Care is also limited to those over 2 and under 65.
HEALTH BENEFITS ADVISOR (HBA) AND TRICARE INFORMATION
Hours: Monday through Friday - 0730-1600
Phone: (508)
968-6580
The Kaehler Clinic Health Benefits Advisor (HBA) is located in the medical administration
office. The HBA has information on the Tricare system and can assist with Tricare problems.
The HBA is available 0730-1600 Monday through Friday and can be reached at (508)
968-6580.
Beneficiaries may elect to use their Tricare benefits. The HBA can provide a list of local
Tricare standard-authorized providers listed by medical specialty. It is the patient’s
responsibility to contact a provider to confirm their continued participation in the Tricare
program. It is also important to determine if an outside provider accepts Tricare
assignments as payment in full. The patient is responsible for any portion of the fee not
covered by the TRICARE program.
By contract, the TSC cannot accept incoming phone calls so walk-in service is the preferred means for access.
ANCILLARY SERVICES
The Physical Therapy Department is staffed with a part-time contract physical therapist and services are limited to Active Duty Members.
Phlebotomy (laboratory) is staffed by a corpsman and services are available to all eligible beneficiaries. While blood draws are performed in the phlebotomy department, most tests are sent to a contract diagnostics company or the local hospital.
The Immunizations Department provides vaccinations to all eligible beneficiaries. With the exception of the flu vaccine which is administered under standing orders each year, all other immunizations will need an order (prescription) from your Primary Care Manger.
For guidance on current immunization recommendations, please visit the Centers for Disease Control (CDC).
For military requirements, please visit the Military Vaccine Agency .
Please note that some vaccines may not be available and the clinic should be contacted in advance to determine availability.
Immunizations Department at (508) 968-6715.
The Pharmacy Department is staffed by a PHS Pharmacy Officer and “C” school trained pharmacy technicians. The pharmacy provides medications to all eligible beneficiaries with the exception of individuals enrolled in the U.S. Family Health Plan. Please see the Pharmacy page for additional details.
Pharmacy Department at (508) 968-6702.
UNIFORM OF THE DAY/PERSONAL APPEARANCE
Military personnel must be in the appropriate uniform of the day when reporting to KMMC unless they are in a leave status. Appropriate civilian attire is required: no hats, no sleeveless shirts, no flip-flops, no profane or vulgar shirts. Military members are reminded that they and their dependants are representatives of their service so conduct yourself appropriately.
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