Frequently Asked Questions

USCG Specific Frequently Asked Questions

For additional coronavirus questions not covered in these FAQ or that your chain of command cannot answer, please e-mail OutbreakQuestions@uscg.mil. To ensure the most timely response, please identify yourself (i.e. military member, civilian, Auxiliarist, contractor, family member) in your e-mail inquiry. 

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Tag: PCS Article

Sept. 29, 2021

The PCS Assist Team will conclude at the end of September

After nearly a year and a half of operations, the Coast Guard’s Permanent Change of Station (PCS) Assist Team will be concluding operations, Sept. 30, 2021. This team has provided 24/7 customer service call center support to members who have PCS’d since April 2020. The temporary effort of the PCS Assist Team was sponsored through the Coronavirus

Jan. 29, 2021

New Shipmate Form will help you welcome incoming members

The U.S. Coast Guard has a new tool to help commands get to know newly arrived members.It’s called the “New Shipmate Form” and is intended for all active duty, reserve, civilian and auxiliary members who are transitioning to a new command or position.The form, shown here, asks get-to-know-you type questions about a member’s interests, goals,

Jan. 29, 2021

Good to go: USCG authorizes PCS and HHG shipments for 2021

PCS and household good shipments are authorized until further notice, and the Coast Guard is optimistic that the 2021 PCS season will go smoothly.Key initiatives from last year will remain in place to support members relocating due to permanent change of station (PCS) orders. Meanwhile, a New Shipmate Form will help units make the transition easier

Sept. 10, 2020

USCG experiences successful transfer season during a pandemic

Mask, gloves, hand sanitizer. Wipe everything down and don’t touch your phone. Get what you need and get out as quickly as possible. If you thought the simple chore of running into the grocery store during a pandemic was a new level of complicated, imagine what 11,000 Coast Guard families felt on the verge of their scheduled relocation.

May 29, 2020

USCG authorizes PCS/HHG moves through June 30

PCS Sitrep 5 ALCOAST  authorizes Permanent Change of Station (PCS) and household goods (HHG) moves until June 30. If possible, try to move before July 1, when DoD moves are expected to resume and will make it more challenging to secure movers. What’s new: Some members have reported problems calling the PCS Assist Team from their Coast Guard desk

May 15, 2020

PCSing in the time of COVID-19: Four families share their stories

In an effort to support others, four families share their PCS stories and what they’ve learned along the way. The Kenny familyBy any standard, Melissa Kenny could easily be considered a “PCS expert.”  She has PCSed with her husband, Lt. Cmdr. Kalen Kenny, eight times - including two moves outside of the continental United States (OCONUS) and four

May 6, 2020

When should I contact the PCS Assist Team?

Close to 500 Coast Guard members have already moved, and the PCS Assist Teams are ready to help you too. Here’s what you need to know about the new PCS Assist Teams. Who are the PCS Assist Teams?There are 72 military members now on board the PCS Assist Teams, which will help members and families as they transfer to new units this season. The

May 6, 2020

PCS/HHG SITREP 4 announces new safety measures, limited leave en route, quarantine guidance

PCS Travel is now authorized through June 5, 2020.  Three new safety measures are in place to protect members during their move. Limited leave en route is now authorized. Guidance is now available regarding quarantining members upon arrival. PCS Float Plan v.3 is ready for use.

April 24, 2020

PCS Assist Team is now in place

The Permanent Change of Station (PCS) Assist Team is now in place and PCS moves are now authorized through May 22, according to ALCOAST 147/20.“A commander down in Miami was our first call, asking about moves to and from San Juan,” said PCS team lead Chief Warrant Officer Jeremy Bloom, who says the new hotline is already buzzing with questions. “We

April 13, 2020

New pay and allowances to help you through COVID-19

Several new pay and allowances are now available to members and their dependents.These entitlements are part of the overall military effort to support our members during the COVID-19 pandemic.Please contact your local SPO to determine your eligibility for these new pay and allowances: Isolation Allowance (PCS related)Isolation Allowance is the