Frequently Asked Questions

USCG Specific Frequently Asked Questions

For additional coronavirus questions not covered in these FAQ or that your chain of command cannot answer, please e-mail OutbreakQuestions@uscg.mil. To ensure the most timely response, please identify yourself (i.e. military member, civilian, Auxiliarist, contractor, family member) in your e-mail inquiry. 

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Child Care FAQs

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Q: Can au pairs, nannies, babysitters, tutors, and teachers qualify as providers? How about one of my relatives? *Updated 11/23/2020*

A: The provider would need to become a registered, state-licensed provider. Then they could submit a provider packet for review and consideration to ProviderSupport.fct@navy.mil. We do not offer assistance for child care with the sponsor’s home.

 

Q:  Can I get child care help during a PCS Move? *Updated 11/23/2020*

A:  Coast Guard Mutual Assistance offers assistance for child care during a PCS move. However, the Coast Guard Child Development Services program does not offer a child care program or assistance for PCS moves only.

 

Q: Can I get help with tutoring? *Updated 11/23/2020*

A: Tutor.com is free for Coast Guard members and civilians. About 3,000 expert online tutors are available 24/7, with no appointment needed. They can provide tutoring, homework help, test preparation and instruction to students (and parents) in grades K-12. The service also has several other tools, such as drop-off reviews for writing and math, video lessons, practice quizzes, and SAT/ACT prep. Students may also pre-schedule sessions with their favorite tutors. For more information or to enroll go to https://no-click.mil/?https://military.tutor.com/home.

 

Q: Where can I get help figuring out child care? *Updated 11/23/2020*

A: CG Support is standing by 24/7/365 at 855-247-8778 or www.cgsuprt.com to provide information as well as vetted national and regional referrals based on your specific needs.

If need assistance finding child care solutions in your local area, please contact your local Family Resource Specialist.