April 17, 2020 —
R 171554 APR 20
FM COMDT COGARD WASHINGTON DC//CG-1//
SUBJ: COVID-19: TEMPORARY CHANGES TO IDENTIFICATION CARD RENEWAL POLICIES DURING COVID-19
A. Under Secretary Of Defense for Personnel and Readiness Memorandum, Policy Guidance for Identification Card Operations for COVID-19, 07 April 2020
1. This ALCOAST announces temporary policy changes in REF (A) for renewal of Common Access Cards (CAC) and Uniformed Services ID (USID) Cards in response to COVID-19 as mandated by the Department of Defense (DoD), applying to all military services. These changes, which include increased use of remote transactions and extended use of existing cards, minimize in-person visits to DEERS/RAPIDS offices to ensure the health and safety of all personnel and beneficiaries. These policies also
maintain continuity of operations, including access to healthcare and authorized benefits. The following guidance is in effect for the entire Coast Guard workforce, retirees, and
family members through 30 September 2020.
2. CACs: In-person CAC transactions will be limited to initial issuance or reissuance of a CAC within 30 days of expiration. CACs must not be reissued due solely to printed information changes (e.g., promotions or name changes).
3. USID Cards: (A list of USID card types is located at: https://www.cac.mil/.)
a. If a cardholder’s affiliation to the Coast Guard or other military services is unchanged, USID cards which expired on or after 01 January 2020, are authorized for continued benefit use through 30 September 2020.
b. Termination of cardholder affiliation with the Coast Guard or DoD, or termination of benefit eligibility, must be verified electronically prior to confiscating a USID card with an expiration date on or after 30 January 2020.
c. USID card renewal and reissuance procedures will be expanded to allow for remote transactions. See http://www.cac.mil/coronavirus/ for further information.
(1) Eligible dependents of military sponsors needing to enroll or make eligibility updates are authorized to do so remotely.
(2) First-time USID card issuance or replacement of lost or stolen USID cards is authorized to be completed remotely.
(3) All USID cards issued remotely must have an expiration date not to exceed one year from the date of issuance.
d. The minimum age for initial USID card issuance is increased from 10 to 14 years.
e. Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized reservists and their dependents.
4. Due to the dynamic operational environment, reference the Defense Manpower Data Center (DMDC)’s guidance at: http://www.cac.mil/coronavirus/ for the most current information.
5. DEERS/RAPIDS locations can be found on the RAPIDS Site Locator (http://www.dmdc.osd.mil/rsl/). Technical or procedural questions can be addressed to RAPIDS site managers or DMDC at: https://www.cac.mil/Contact/.
6. RADM J. M. Nunan, Assistant Commandant for Human Resources, sends.
7. Internet release is authorized.