Our Mission
Vision, Quality Policy and Mission
Statement
VISION
“To be the shipyard and marine maintenance facility of choice.”
QUALITY POLICY
We are committed to providing marine products which consistently meet our
customer’s requirements.
We will implement and monitor a continually improving quality system,
ensuring that all processes are evaluated for effectiveness.
We will strive to continuously build expertise in all product lines and
ensure we provide value to the Coast Guard as a Core Logistics Facility.
MISSION
VALUE: We shall meet our customer’s needs with the
maximum value in product and service, on time and at a competitive price.
We shall continually improve our total quality. We shall use innovative solutions
to ensure we consistently provide value to the Coast Guard.
WORKFORCE: We will promote safety, trust, integrity,
equality, recognition, and mutual respect. We shall continue to ensure a
stable work environment for our employees by matching the skills and expertise
of our workforce to the needs of the Coast Guard. We shall provide and efficiently
manage the infrastructure to ensure our employees and tenants have the best
possible tools and facilities.
RELATIONSHIPS: We shall establish effective partnerships
with our internal and external suppliers, partners and customers that enable
us to improve quality, lower costs and meet schedule. We shall effectively
deliver and increase the core expertise valued by our support partners to
serve the fleet.
COMMUNITY: We shall positively represent the Coast Guard
as responsible neighbors within the local community and by demonstrating
leadership in all areas of the marine repair industry, including environmental
management. Through our environmental stewardship, we shall leverage improvement
in all of our business processes.
MISSION OBJECTIVES
VALUE:
We shall meet our customer’s needs with the maximum value in product
and service, on time and at a competitive price. We shall continually improve
our total quality. We shall use innovative solutions to ensure we consistently
provide value to the Coast Guard.
- 1.1 Identify and improve the efficiency of our performance in our core
business processes.
- 1.2 Use and strengthen our ISO 9001 quality management system to continually
improve the quality of our products and services.
- 1.3 Maintain our labor rate at a competitive level that is optimum for
our customers and for our business efficiency.
- 1.4 Develop short and long-term plans that promote continuous and efficient
employment of our core expertise, improving our responsiveness to our
customer’s needs.
- 1.5 Balance and optimize our workforce to ensure that our core businesses
are delivered on time and efficiently.
WORKFORCE:
We will promote safety, trust, integrity, equality, recognition, and mutual
respect. We shall continue to ensure a stable work environment for our employees
by matching the skills and expertise of our workforce to the needs of the
Coast Guard. We shall provide and efficiently manage the infrastructure to
ensure our employees and tenants have the best possible tools and facilities.
- 2.1 Provide a safe and positive work environment for our employees.
- 2.2 Develop work plans for near and long term work to ensure efficient
utilization of our workforce
- 2.3 Sponsor programs that provide opportunities for employee participate
and recognition.
- 2.4 Through the use of the Capital Asset Management Plan ensure our
workforce has the tools and facilities they need to do their best work.
RELATIONSHIPS:
We shall establish effective partnerships with our internal and external suppliers,
partners and customers that enable us to improve quality, lower costs and
meet schedule. We shall effectively deliver and increase the core expertise
valued by our support partners to serve the fleet.
- 3.1 Promote open communications with our suppliers, partners, and customers
to ensure that the Yard workload supports the successful completion of all
projects.
3.2 Focus on customer satisfaction by obtaining customer input and providing
effective and responsive services.
3.3 Use the ISO 9001 Quality Management System to ensure that all of the
customer’s requirements are successfully met.
COMMUNITY:
We shall positively represent the Coast Guard as responsible neighbors within
the local community and by demonstrating leadership in all areas of the marine
repair industry, including environmental management. Through our environmental
stewardship, we shall leverage improvement in all of our business processes.
- 4.1 Maintain an active Community and Public Relations program.
- 4.2 Provide updates to the community on all environmental issues.
- 4.3 As a priority business practice reflecting the unique culture of
our publicly funded facility, leadership is committed to maintaining positive
public opinion, and is accountable to an informed taxpayer.
- 4.4 Use and strengthen the ISO 14001 Environmental Management System
to ensure continuous improvement of our environmental stewardship.