United States Coast Guard
Uniform Distribution Center
1. What is you current service
2. Have you recently placed an
order through the UDC?
3. How did you place your uniform
Was your ordering experience positive or negative?
What difficulties, did you experience while utilizing did you experience while utilizing this method?
If you ordered via telephone, how
satisfied were you with your Customer Service Representative
(CSR) and how long did it take to reach a CSR?
4. From the moment you
placed your order, how many business days did it
take for you to receive your order? (Please anticipate
a minimum of 3 business days for processing)
5. Did you receive the correct items? If
not, please visit
If you checked "No" above, please explain here.
Please provide your accolades or specific improvement
recommendations for the UDC ordering and
Unrelated to placing and/or receiving orders, please
provide your accolades or specific improvement recommendations
for the UDC, the Design Office in MA, or the Uniform
Program Office at PSC.
If you would like to be contacted in response to
this questionnaire, please provide your name, phone
number, email, and the best time at which we can
contact you (converted to EST).
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