Reserve Personnel Management Division

How was my Customer Service?

 

Who provided customer service to you?

(1) Very Poor
(2) Needs Improvement
(3) Acceptable
(4) Better than expected
(5) Outstanding

Timeliness:     1    2    3    4    5
(product or service delivered on time, as advertised, expected or agreed)

Quality:     1    2    3    4    5
(product or service delivered as expected or advertised, accurate information, well made)

Responsiveness:     1    2    3    4    5
(courteous, polite, quick response to inquiries, flexible, honest, professional)

Reliability:     1    2    3    4    5
(understood your needs, knowledgeable, communicated quality and delivery.)

Overall Experience:     1    2    3    4    5

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