Security Levels
DEERS/RAPIDS Services
Personnel Support Department
Base Los Angeles-Long Beach Personnel Support Department is one of several Defense Enrollment Eligibility Reporting Systems (DEERS) and Real-time Automated Personnel Identification Card Systems (RAPIDS) sites located in Southern California. DEERS/RAPIDS services and information updating are performed in accordance with current DOD and Coast Guard Instructions. Our staff provides services to members of ALL armed services, retirees and dependents.
Contact Information
- These services are located at the Base Los Angeles-Long Beach on Terminal
Island, Building #32.
- Mailing address:
Commanding Officer (psb)
USCG Base Los Angeles-Long Beach
1001 S. Seaside Avenue
San Pedro, CA 90731-7333
- Customer Service phone: (310) 521-6184
- Fax: (310) 521-6099
Hours of Operation
- Monday - Friday*
0730-1100 and 1200-1500
- Reserve Drill Weekend
0800-1100 and 1230-1500
- CLOSED on Federal Holidays
Eligibility - Armed Forces
ID (AFID) Cards are issued to active duty, reserves, retirees, dependents
(10 years of age or older unless dependent not residing with sponsor), and
100% disabled veterans (DVA) from all services; DVA sponsors MUST have their
letter of entitlement issued by the Department of Veteran Affairs.
When applying for an AFID Card the following information applies:
- Identification -
previous AFID card which is surrendered when a new one is issued and TWO
other forms of picture ID if the AFID Card is lost or stolen.
Dependents must be accompanied by the sponsor; or if not accompanied,
they must have a DD 1172 (Application for Uniformed Services
Identification Card DEERS Enrollment Form) signed by the sponsor and
witnessed by a certifying official.
- Students - Age 21 and
22 (only if they are attending school FULL time), must provide a letter
from the school certifying the dependent is enrolled as a full-time
attendee. members age 21 and over who do not attend full-time are
no longer eligible for an AFID Card and are not considered a dependent.
- Marriages - A marriage
certificate, birth certificates, proof of ID, and a social security card
are required for new marriages. If a social security card has not
been issued to the spouse/children, we will still enter the dependent
into DEERS/RAPIDS for medical purposes, however, the period of
eligibility is limited and will terminate unless the social security
card is provided and DEERS/RAPIDS is updated.
- Newborn Children - Birth certificate and social security card are required for a new born child. Newborns can be entered immediately following birth with paperwork issued by the birthing center to cover medical until the above documentation can be applied for and received; however, the period of eligibility is limited and will terminate unless the birth certificate and social security card is provided and DEERS/RAPIDS is updated.
Address changes can be made by members sending an email to the DEERS/RAPIDS database via the internet. The email address is: addrinfo@osd.pentagon.mil. It is recommended you use all lowercase letters when typing the email address. The email must contain the following:
- Sponsor's name and social security number (SSN)
- The address change you want to make
- Names of the other family members affected by the address change
- Effective date of the address change
- Your telephone number and area code
- Other information, such as the addresses for geographically separated family members, will be process if you provide it.
If you do not wish to provide this information over the internet email, you can update your address records in DEERS by using one of the following three methods:
- Calling the DEERS Support Office at one of its toll free numbers:
1-800-334-4162 (California Only)
1-800-527-5602 (Alaska and Hawaii Only)
1-800-538-9552 (All other States)
- Faxing address change to: (831) 655-8317
- Mailing the address change information to:
DEERS SUPPORT CENTER
ATTN: COA400
Gigling Road
Seaside, CA 93955-6771
Other DEERS/RAPIDS Locations can be found at this link: RAPIDS SITE LOCATOR
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