Government Travel Charge Card Program
SATO Online Booking Tool -- "GetThere"
GetThere Usage
GetThere is only to be used for official government TDY travel and only when the reservation is being charged to an individually billed government travel charge card. Travelers without an individually billed government travel charge card must continue to call SATO Travel for transportation reservations, there are no exceptions. PCS Travel can only be booked via the full service option.
GetThere Fees
Under the Coast Guard travel management center task order with SATO two options are provided for making travel arrangements and different service fees are applied. For non-self service transactions where a SATO customer service agent totally or partially works a reservation the current service fee is $28.50 for TDY orders. When the self service option is used and there is no intervention of any form by a customer service agent a lower service fee applies. For reservations using GetThere, the fee is currently $12. However, if at anytime a customer service agent has to intervene with a reservation made in GetThere, the service fee will automatically be increased to the non-self service fee. For example, there are numerous airlines that are classified as exception carriers that require agent intervention to complete the reservation. When reservations are made with one of these carriers the non-self service fee is automatically incurred even if the reservation is made through GetThere. A list of exception carriers is included on the GetThere home page.
Update Your User Profile for Secure Flight Compliance
The Secure Flight passenger vetting program will begin asking passengers to enter their full name - as it appears on the government issued identification they will be traveling with - when making airline reservations. Coast Guard travelers, using the GetThere program should ensure their full name appears in their user profile. The second phase of Secure Flight, which is effective 15 August 2009, requires travelers to provide their date of birth and gender when making reservations.
For more information on TSA's Secure Flight Program, please visit TSA's web site.
Updating Your GetThere Profile
Follow these steps to enter your full name, date of birth and gender in your GetThere profile:
- Login to GetThere.
- Click the "Personal Information" link in the Profile Settings box on the right side of the page.
- Verify that your full name is entered (as it appears on your government issued identification) and enter your date of birth and gender in the appropriate fields.
- Click the Save button at the bottom of the page.
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