Frequently Asked Questions (FAQs) about T-PAX Audits

Introduction

This page list frequently asked questions about T-PAX travel claim audit procedures.

 

Please see the T-PAX FAQ for other questions and answers.

 

1. Electronic Signatures:

Q:  I've been directed by PPC-TVL to submit my claim package for audit.  They want me to include a copy of the claim with the "electronic signatures".  What is an electronic signature?

 

A:  TPAX will enter/print the traveler or AO names in the signature block when each have approved the transaction.  It is important to have these electronic signatures for audit purposes because it reflects the claim data as submitted by the traveler and approved by the AO.  Many claims change between the time a traveler submits it to the AO for approval and the time the AO finally approves it.  Without a claim with the electronic signatures, it is not possible to complete an accurate audit of the travel claim.

 

2. Printing Claims With Electronic Signatures:

Note: The following procedure is for TPAX. Please see http://www.uscg.mil/ppc/travel/webtpaxauditfaq.pdf for the Web-TPAX procedure.

 

Q:  How do I print a travel claim with both mine and the AO's "electronic signature"?

 

A:   To print travel settlement vouchers (1351-2) that were generated in TPAX:

 

  1. Log in to TPAX as the traveler.

  2. Click on the "TOOLS" icon at the top.

  3. Click on "HISTORY."

  4. Single click on the desired TONO or type the TONO in the Order Number field.

  5. Single click on the appropriate claim settlement in the “TRAVEL ORDER DETAILS” section.

  6. Single click on "DISPLAY” in the Travel Order Details section.

  7. Single click on “REQUEST.”

  8. Single click on "PRINT REQUEST" at the bottom of the screen.

  9. Single click on “PRINT 1351-2 to print settlement claim.

  10. Select printer and click “PRINT.”

To Print Travel Voucher Summary (TVS) Follow the above 1-8 and then:

  1. Single click on “PRINT VOUCHER” to print Travel Voucher Summary (TVS).

  2. Select printer and click “PRINT.”

3. Printing Authorizations With Electronic Signatures:

Q:  How do I print an authorization with both mine and the AO's "electronic signature"?

 

A:  To print travel request and authorization for travel (orders) that were generated in TPAX:

 

  1. Log in to TPAX as the traveler.

  2. Click on the "TOOLS" icon at the top.

  3. Click on "HISTORY."

  4. Single click on the desired TONO or type the TONO in the Order Number field.

  5. Single click on the authorization in the “TRAVEL ORDER DETAILS” section.

  6. Single click on "DISPLAY” in the Travel Order Details section.

  7. Single click on “REQUEST.”

  8. Single click on "PRINT REQUEST" at the bottom of the screen.

  9. Select printer and click “PRINT.”

4. Keeping Records:

Q: Do I have to maintain my original hardcopy orders, travel claim, and receipts, and if so, how long?

 

A: Yes, if you are audited it is normally conducted within one year of your claim submission. However, the Pay & Personnel Procedures Manual (PPPM) requires the traveler maintain hard copies for 6 years and 3 months.

 

5. Audit Schedule:

Q: When can I expect to have my claim audited?

 

A: It could be anytime. T-PAX claims are based on random selection and also by established criteria. You will be notified by email when your claim is selected for audit.

 

See Also