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Important Information

Please select a category using the icons located on the left hand side, of this webpage, to view a list of frequently asked questions.

These questions are updated frequently to ensure they reflect those questions our customers ask most often.

 

Frequently Asked Question Categories

For more information, click on a category below:

Appeals FAQs
Appeals
Checklists FAQs
Checklists
General
Contact
provider FAQs
Course Providers
Courses FAQs
Courses
Credentialing Questions
Credentials
Drug Testing FAQs
Drug Testing
Exams FAQs
Exams
Fees FAQs
Fees
Submit Awaiting Information
Forms
Medical Questions
Medical
Professional Qualifications
PQEB
Records Requests FAQs
Record Request
RECs FAQs
RECs
Regulations and Policies FAQs
Regulations
Schools FAQs
Site Approvals
Application Status Questions
Suitability
STCW FAQs
STCW
TWIC FAQs
TWIC
General
Veterans