To avoid any delays please follow our Application Acceptance Checklist and include all documentation required.
* For more information please visit our Credentialing website.
Awaiting Information (AI) letters are mailed to mariners if it is determined that more information is required from the mariner. Each AI letter means that the application process cannot continue until the mariner has submitted all documents requested in the letter. If this information is not provided within the time frame, specified in the letter, the application will time-out and the applicant will need to reapply.
This can cause significant delays in the issuance of a credential.
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