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How can we assist you?

Excluding Federal Holidays, the Customer Service Center (CSC) is open Monday- Friday from 8 AM to 6 PM EST. Except on Thursday CSC will be closed during 1 PM to 2 PM.


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Customer Service Center

Contact us via E-mail:

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Live iChat with our experienced operators:

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  • Our Chatting option is currently under construction.
  • To call our friendly and knowledgeable Customer Service Representatives dial 1-888-IASKNMC (1-888-427-5662). When calling, please have your reference or social security number available.

The CSCs peak hours are between 10:00 AM and 2:30 PM EST. For quicker service please call us outside of these hours. Callers who call during peak hours will experience longer than normal wait times.

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