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* To use EAP, call the following toll-free number |
(800) 222-0364 |
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* In the Southside Hampton Roads area, appointments
with the on-site EAP Counselor are available at
Base Portsmouth by calling |
(757) 686-4029 |
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* On the Peninsula, appointments with the on-site
EAP Counselor are available at TC Yorktown by
calling |
(757) 856-2161 |
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* In the Norfolk area, appointments with the
on-site EAP Counselor are available at the Federal Building in
downtown Norfolk by calling |
(757) 441-3007 |
|
* International Employee Assistance Program
(Ask operator to reverse charges. For international TTY
callers, please have a relay operator make the initial call
because collect calls can only be authorized by voice. Once
authorized, the TTY machine may be used.) |
314-387-4701 |
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|
Office of WorkLife -
http://www.uscg.mil/worklife/employee_assistance.asp |
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EAP -
EMPLOYEE ASSISTANCE PROGRAM
For information or assistance 24 hours a day, 7 days a week, 365
days a year call: (800)222-0364 TTY - (888)262-7848
Employees are
the most important asset of the federal government. Both the
employees and the government benefit when employees have services
available to them that will help to maintain and enhance the
quality of their lives. From time to time, each of us
experience personal problems. We know that many of these
problems can be solved with professional assistance. |
|
What can you expect
from EAP? |
The EAP is a professional
counseling and referral service designed to help you with your
problems on and off the job. It is free, confidential within
the limits of the law, and voluntary. |
|
What kinds of problems can the EAP help you
with? |
Our professional counselors are prepared to assist
you with virtually any issue or problem that may arise. Some
of the most common concerns include:
* Emotional
* Relationship
* Family
* Alcohol/Other Drug Use
* Job |
|
What can I expect from the EAP? |
Assistance is available immediately to employees
and, in some cases, their immediate family members. All you
need to do is contact an EAP counselor who will meet with you in a
confidential setting. The counselor will:
* Help you assess the problem
* Provide short-term counseling or problem solving when
appropriate
* Assist you in selecting a community resource, when necessary
* Follow-up to ensure you receive quality assistance |
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What will it cost? |
There is no charge to you for EAP services.
If a referral to an outside provider is needed, your counselor
will help you access care through your health plan or refer you to
affordable community resources. |
|
Is the EAP confidential? |
EAP services are confidential within the limits of
the law. Your counselor may be required by law to report a
threat of serious harm to yourself or another person. In
general, information from the EAP may be released only with your
prior written permission. Issues of confidentiality will be
reviewed with you during your first EAP session. |
|
U.S.
Department of Justice |