Clinic Complaint and Concern Process

Clinic Complaint/Concern process: Our goal is to ensure every patient seeking service is satisfied with the care and service that they receive. The Patients Bill of Rights and Responsibilities provides a mechanism to initiate, review and resolve problems experienced by patients. Patients experiencing problems at the Rockmore-King Clinic should first contact the Clinic Supervisor, HSC Julie Tierney at 487-5757 x 109. Unresolved matters should be addressed first to the Clinic Administrator then to the HSWL Regional Practice (RP) Supervisor. You may also bring your concerns to the Rockmore-King Clinic administration by filling out a patient satisfaction survey available in the Rockmore-King Clinic waiting room. As needed, please address your concerns (in order) to:

Clinic Supervisor: HSC Julie Tierney
487-5757 x 109

Clinic Administrator: CWO Tim Estes
487-5757 x 107

Chief Health Services Officer: CAPT Florer
487-5757 x 168

CG Base Kodiak Command Master Chief CMC Sean McPhilamy
487-5180 x 353

HSWL RP Supervisor Kodiak LCDR Deb Cawthorn 
487-5320 x 204

Commanding Officer CAPT Jerald Woloszynski
487-5760