2012 Organizational Assessment Survey (CG-OAS)
Frequently Asked Questions
OAS REMINDER INVITATIONOn the evening of 15 May approximately 45,000 email invitations from U.S. OPM were forwarded. They appear to have reached their intended recipients. Subject: Reminder: Invitation to Participate in the 2012 Coast Guard OAS From: Redmond, Paul The underlying problem with getting emails from U.S. OPM to the Coast Guard is continues to be examined. If people started the survey and then saved it, the system restarts them on page one, the Commandant’s letter. They should use the next button to page to where they left off. They will see their previous entries as they step through. Thank you for your patience. |
The CG-OAS will be open through 18 June
For all active duty, SELRES and civilian employees
of Team Coast Guard
Let your voice be heard. Complete the CG-OAS.
ALCOAST 168/12 announces the CG-OAS.
CG-OAS Administration Team
If you need assistance with the OAS and your question is not answered below, please contact us.
Program Managers |
|
| Mr. Paul Redmond paul.e.redmond@uscg.mil 202-475-5030 |
Ms. Kimberly Ly kimberly.p.ly@uscg.mil 202-475-5032 |
LANTAREA Units Contact |
PACAREA and Headquarters Units Contact |
| OS2 Levi B. Porter levi.b.porter@uscg.mil 904-564-7523 |
MST3 Nicholas B. Carr nicholas.b.carr@uscg.mil 202-475-5042 |
General Questions | Unit Point of Contact Information | Taking the Survey
GENERAL QUESTIONS
Why are we doing the CG-OAS?
The CG Organizational Assessment Survey (CG-OAS) is designed to help the
Coast Guard become a better service by providing a process by which CG
people can tell their chain of command what they are thinking and feeling
about their work, their lives, their careers, and their relationship with
the Coast Guard.
Is my response confidential?
Yes. The United States Office of Personnel Management (U.S. OPM) will
collect and store the survey data. Your individual responses will be
combined with others in your unit to create summary reports. No one in the
Coast Guard will have access to your individual responses. The U. S. Office
of Personnel Management, not the Coast Guard, will keep all responses. U.S.
OPM is under regulation to keep responses confidential. The tool used to
generate reports requires at least 8 people to have answered a question
before it will generate a report. For example if your unit looks at
results for MK and E-4, results will not be displayed unless 8 MK3s answered
the question.
How do I get an invitation to take the survey if I did not receive
and email?
First see if you have an email with the subject line “Invitation to
Participate in the 2012 Coast Guard OAS” Also please check to see if Outlook
put the invitation in your Junk mail. If you still cannot find an invitation
please email the
Survey Administration Team and they will contact U.S. OPM to have an
invitation sent to you.
Who will use the results of the CG-OAS?
The Chain of Command, Command Master Chiefs, Rating Force Master Chiefs,
Program Managers, Civilian Personnel, Reserve Component managers, and many
others will use the results of the CG-OAS. These people will use the results
to have a better understanding of the issues and concerns affecting
members/employees. The results will also measure the success of past actions
at addressing your issues and concerns.
How long does the CG-OAS take?
It takes approximately 30-45 minutes to complete the CG-OAS.
How long will the CG-OAS be available?
The CG-OAS will be available through 18 June 2012.
How many questions are in the survey?
There are 110 survey questions from the OPM standard survey. While a smaller
number would be nice, the need to be able to compare results with other
CG-OAS users requires minimal to no change. These questions allow us to
benchmark the Coast Guard against other Federal Agencies who have used this
survey and for some questions against the private sector.
There are 23 Coast Guard specific questions that address significant areas
not covered in the CG-OAS.
Additionally, there are 38 demographic questions. This number is driven by
the desire to make the results usable by a wide range of people.
How soon will results be published?
Results will be published to the web and made available via U.S. OPM’s
report tool in late July 2012.
Will results be made available to Unit CO/OINCs?
Yes, but within the bounds of confidentiality. At least 8 responses from the
unit are required to provide feedback information to the unit. Also any
individual question requires 8 responses for it to be included in the
feedback.
Was this survey done before?
Yes. The first CG-OAS was conducted in spring 2002 and subsequently in 2004,
2006, 2008, and 2010.
Are the results of the CG-OAS from previous years available?
Yes. General results are available at
https://cgportal.uscg.mil/CTL/16NI7V2 (from CGDN only).
UNIT POINT OF CONTACT (POC) INFORMATION
What is my job as a Unit POC?
The Coast Guard Organizational Assessment Survey is a major step forward in
meeting the needs of Coast Guard personnel. Your leadership as the Unit
Point of Contact is critical. Accurate measurement of how our people view
the Coast Guard and their role in it is dependent on two things:
- Honest responses
- High response rates
Please make it clear to your members how important the CG-OAS is and its
role in improving the Coast Guard workplace. People will have questions and
you are the "go to person” for answers. The FAQs should answer most of these
questions. If a new question comes up at your unit it most certainly will be
asked at another unit. Pass these questions onto our staff and we will
incorporate the answer into a new FAQ, which we will then redistribute to
all POCs.
Is this a voluntary survey?
Yes. The CG-OAS is a completely voluntary survey and no one should be forced
or pressured into taking it against their will. There will always be people
that, for a variety of reasons, will choose not to complete the CG-OAS.
However, please understand the importance of this survey and its role in
improving the Coast Guard workplace. People at all levels of the chain of
command will use CG-OAS results to aid in decisions about our working
environment. Rating Force Master Chiefs, Program Managers, Facility
Managers, and many others whose decisions affect our working day will use
this information as a guide. Conveying this sense of importance to our
members will help motivate the vast majority to take the survey.
How will the Survey Administration Team communicate with the Unit POC?
The Survey Administration Team will provide information by email to the Unit
POC. The Survey Administration Team will also be contacting the Unit POC by
telephone to see how the administration of the survey is progressing and
pass any new or updated information. The
Survey Administration Team members
are also available by email and telephone to answer questions.
As a Unit POC, can I find out how many folks from my unit have completed the
survey?
Yes. The Survey Administration Team receives participation data daily from
U.S. OPM. Unit participation by
Active Duty Members (this includes USPHS), Selected Reserve Members, and
Civilian Employees will be provided weekly and upon request from units.
We’ve submitted our surveys! My data isn’t there!!
All of the individual responses are submitted to the U.S. Office of Personnel
Management. The Coast Guard does not collect the responses. We receive
reports from U.S. OPM and then we update the information to our local database.
This process typically takes 2-3 days from the time your surveys are
submitted. We regret the delay but this is one way we ensure your
confidentiality.
The email I received says I have more/less members assigned than I really
have at my unit.
Counts of people assigned to your unit came from Direct Access. If you
believe this number is wrong you can contact the
Survey Administration Team
and we’ll get it sorted out. Be sure to double check that you’re including
your reservists.
TAKING THE SURVEY
Can I stop and save my work and come back later?
Yes. Click "save" and then use your original survey link to go back to
the survey. You will return to page 1, not whatever item you answered most
recently, but your previous answers will still be there. Your will have to
manually navigate to the page where you left off.
Is there any place on the survey for comments?
No. The CG-OAS is designed to capture quantifiable data from all
respondents. Because of the randomness of respondents that choose to provide
comments the statistical value is lost. Individuals are encouraged to
provide recommendations via other forums such as the Career Intentions
Survey,
Leadership, Excellence, and Diversity (LEAD) Council, Innovation
Council, Gold and Silver Badge CEAs, Rating Force Master Chiefs, and to
responsible program and community managers.
Results from past CG-OAS (2002, 2004, 2006, 2008 and 2010) are available on CG Portal - https://cgportal.uscg.mil/CTL/16NI7V2 (or path: Collaboration > "Search Places" (left navigation) > Human Resources Surveys > Organizational Assessment Survey) (from CGDN only).
Questions? Comments? Contact the appropriate Survey Administration Team member.
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