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Virtual Training Sessions

Online Question and Answer (Q&A) Sessions Scheduled - Wednesdays at 1200 (CST)

Thank you to all who attended the Online Q&A we held on 28 January 2015. You'll find the Q&A, and a copy of the presentation on the Course Materials tab, under "Post Go-Live Question and Answer Sessions".

We will be hosting recurring online Q&A for SPO personnel each Wednesday at 1200 CST for the next several weeks. Please submit all questions prior to the session through PPC-PF-PD@uscg.mil by 1200 CST Tuesday. To attend the session please use the following link https://connect.dco.dod.mil/postgolivespoqa/, no registration is required. 
*** YOU WILL NEED SPEAKERS OR HEADPHONES TO HEAR THE PRESENTATION AND A CONNECTION TO THE INTERNET***

Training Opportunity - DA and Reserve Management, Monday 9 Feb @1100 (CST)

PPC Procedures and Development is Offering a Reserve Management Virtual Session

When: Monday, February 9, 2015 @ 1100 - 1300 CST (2 hour session)

Who: Target Audience: DXR, RFRS, FTS, RPM, SPO, and anyone who manages reserve records.

How: Please use the following link to join the session, no registration is required: https://connect.dco.dod.mil/reservemanagement/

Overview: This session is being offered to address processes concerning the Reserve Administration within Direct Access. The recent upgrade has brought about changes to procedural guidance and transaction entries requiring program wide modifications in serving the reserve community.

Discussion Topics:

  • Reserve Orders
  • Drills
  • Reserve Status Change
  • Annual Screening Questionnaire
  • Points / Member Balances
  • Reports
  • Question and Answer Session

We hope you can join this valuable session and encourage sharing with all those who may have an interest in the topics discussed.

You will need an internet connection and speakers/headphones to hear the session. Any computer or mobile device can be used. All sessions are recorded and will posted on the PPC Procedures and Development web site along with any materials and Questions and Answers responses.

For more information please contact:

Karen S. Emmot – PPC Procedures and Development Supervisory Training Specialist
Karen.S.Emmot@uscg.mil
PPC-PF-PD@uscg.mil
785-339-2225

PPC Global Pay Virtual Training

We have completed our Global Pay Virtual Training sessions for 2014. Thank you to everyone who attended. If you missed a session or would like to review what you learned click the "Course Materials" tab on the right. We have provided a recording of each session along with the presentation and questions & answers covered each day.

Here are the topics we covered in each of the courses:

SPO Technician

  • PPC Navigation Overview
  • Direct Access Portal Navigation
  • Accessions
  • Contracts Entitlements
  • General Transactions
  • PCS
  • Separations
  • Reserve Unique Transactions
  • Global Pay
  • Reports

SPO Auditor

  • PPC Navigation Overview
  • Direct Access Portal Navigation
  • Action Requests
  • Transaction Approvals
  • Global Pay
  • Reports

Self-Service for Members

  • PPC Navigation Overview
  • Direct Access Portal Navigation
  • Self-Service View
  • Self-Service Tasks
  • Self-Service Requests

Self-Service for Commands

  • PPC Navigation Overview
  • Direct Access Portal Navigation
  • Travel Charge Card Program
  • Travel Charge Card Reports
  • Assignments
  • Core HR Data
  • Command Data Reports
  • Active and Reserve Pay Shortcuts
  • Member Orders
  • Separations
  • Reserve Administration

Reserve Weekend (Self-Service for Members and Commands)

  • Covers the topics offered in Self-Service for Members and Commands courses described above.

Download PPC Course Materials

Post Go-Live Question and Answer Sessions

3rd Post Go-Live Q&A 28 January 2015

2nd Post Go-Live Q&A 21 January 2015

1st Post Go-Live Q&A 13 January 2015

Also see these files relating to the questions that came up during the session:

SPO Technician (Global Pay Virtual Training)

Day 1, Accessions and Contracts

Day 2, Global Pay Earnings & Deductions, General Transactions

Day 3, PCS and Separations

Day 4, Reserve Unique Transactions

Day 5, Global Pay and Reports

 

SPO Auditor (Global Pay Virtual Training)

Day 1, Navigation, Action Requests, & Transaction Approvals

Day 2, Global Pay & Reports

Reserve Member and Command (Global Pay Virtual Training)

November Sessions

Day 1 (15 Nov), Navigation Overview, Global Pay Introduction, and Self Service

Day 2 (16 Nov), Global Pay & Reports

December Sessions

Day 1 (13 Dec), Navigation Overview, Global Pay Introduction, and Self Service

Day 2 (14 Dec), Global Pay & Reports

 

Self Service Member Global Pay Virtual Training

November Sessions

Day 1 (17 Nov), navigation overview, self-service view menu items, self-service "requests" items.

Day 2 (18 Nov), Navigation, Global Pay, and Self-Service Tasks.

December Sessions

Day 1 (11 Dec), navigation overview, self-service view menu items, self-service "requests" items.

Day 2 (12 Dec), Navigation, Global Pay, and Self-Service Tasks.

Self Service Command Global Pay Virtual Training

November Sessions

Day 1 (20 Nov), navigation overview, Global Pay, travel charge card, assignments, and core HR data.

  1. Recording (FLV)
  2. Presentation (PDF)
  3. Questions and Answers (PDF)

Day 2 (21 Nov), self service for commands, active & reserve pay, orders, separations, and reserve administration

  1. Recording (FLV)
  2. Presentation (PDF)
  3. Questions and Answers (PDF)

December Sessions

Day 1 (15 Dec), navigation overview, Global Pay, travel charge card, assignments, and core HR data.

  1. Recording (FLV)
  2. Presentation (PDF)
  3. Questions and Answers (PDF)

Day 2 (16 Dec), self service for commands, active & reserve pay, orders, separations, and reserve administration

  1. Recording (FLV)
  2. Presentation (PDF)
  3. Questions and Answers (PDF)

 

Best Practices, Issues, and Solutions:

The following are tips, tricks, and general knowledge items for SPOs.

BAH Dependency Data Form - Delayed Processing

Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form.

Contracts (Enlistment, Reenlistment, Extension, Re extension)

  • Edits while approval pends: Once you submit a transaction for approval, you must not make changes to that transaction unless you first "withdraw" the approval request, or the auditor has "denied" the request.

  • This issue came up with contracts, where the approver receives an error when trying to approve a transaction that has been modified after routing ("Action Request is being Approved but corresponding contract record not found for update (30010,29). Please contact your system administrator."). However, it probably applies to everything else that is routed for approval. On contracts, you can check to see if a change has been made, after the initial submission date, by viewing the "Audit" tab.

  • Commissioning Contracts: It has been reported that contracts for commissioned officers only accept whole years, not days, months, and years. This creates an issue for the SPO when completing a contract for an officer who will not be able to complete 30 years of commissioned service prior to their 60th birthday. Current procedures call for the contract termination date to be entered as "Date of 30 years commissioned service or the date of first day of the month following officer's 60th birthday whichever is first". To get around this limitation, enter the termination date as 30 years from the date of appointment AND notify PPC (ADV), via Customer Care Trouble Ticket, that the officer's Expected Active Duty Termination date and Expected Loss date need to be manually adjusted to reflect "the date of first day of the month following officer's 60th birthday".

PCS

Do not provide members with copies of their PCS orders for household shipment purposes until the orders have been approved and signed by an SPO Auditor, with PAO authorization. There have been reports of members attempting to schedule moves, even before important steps, like requesting overseas entry approval, have been completed.

Separations

Issues with leave carry forward block in separation orders

Do not put leave to sell in the carry forward block. Direct Access will sell all available leave upon separation processing.

DD-214

  • Block 27: The "Reentry Code" (RE code) is not applicable to officers or cadets. Leave this field blank for officers and cadets, it will show as "N/A" on the PDF output of the form.

  • Block 29: The Direct Access generated DD Form 214 leaves block 29, Dates of Time Lost During This Period" blank if nothing is entered. This is contrary to the guidance in COMDTINST M1900.4 (series), which states the word "NONE" should be entered in this block if the member doesn't have any lost time.

    This issue was communicated to Commandant (CG-1331), Military Policy and Standards Division. They have approved (via email between YNCM Seay (CG-1331) and Mr. Jim Ventucci (CG-631) dated Wednesday, January 21, 2015 10:28 AM ) a variance to the guidance to allow block 29 of the DD-214 to be left blank if the member doesn't have any lost time during the period covered by the form.

Pay

  • An issue has been reported with the Career Sea Pay Premium Payroll Action Request.

    Here is an update to the information we passed on 26 January about an issue with the Career Sea Pay Premium Payroll Action Request. Users are receiving an error that the member has ZERO sea time even though the sea time page reflected the proper time. The issue is limited to transactions with a start date prior to 1 December 2014. It is not a "defect". It is a result of the cutover to the new system. Direct Access was only populated with payroll data from 1 December 2014 forward. Many other transactions are able to accept effective dates prior to 1 December 2014. The CSPP Payroll Action Request is not one of them. Here is the workaround for this issue: `

    When starting Career Sea Pay Premium (CSPP) with an effective date prior to 1 December 2014, the SPO must enter 1 December 2014 as the effective date, save, and approve the transaction. Then, notify PPC (MAS), via Customer Care Trouble Ticket that the member is due CSPP from the actual effective date to 30 November 2014. PPC (MAS) will review the case and issue a payment via One Time Positive Input (OTPI) to credit the member with back pay.

    The Career Sea Pay Premium Start Date Calculator is available on our web site (http://www.uscg.mil/ppc/mas.asp#cspp) to help you determine the correct date to start CSPP.

Reminder - JUMPS is the source of all payments for 2014 and prior. The December 2014 Pay Calendars in 9.1 do not reflect what members received in their December 2014 mid-month and end-month payments.

PPC runs updates each morning at 0415 CST. It is strongly recommended that you check the Pay Calculations Results (Pay Processing Pagelet) each day to ensure the transactions you completed the day prior processed correctly. Pay Calculations Results information is in the (Viewing Payroll Processing Shortcuts User Guide).

DO NOT DELETE ANY ROWS! DA 9.1 relies heavily on job data rows. MANY transactions create job data rows (advancements, promotions, transfers, pay changes, reserve orders, etc.). A transaction cannot be completed that would create a job data row prior to the most recent job data row in the system. Example - Everyone should have a Pay Rate Change Job Data Row which was created by a BAH transaction dated 1/1/15 (BAH Change: COLA/LPC). If you had someone report in on 12/30/14, it will not process correctly because the system will try to create a job data row prior to the job data row created on 1/1/15 by the BAH transaction. Do not delete the BAH data row dated on 1/1/15. This transaction was entered due to Legislative Pay Changes. If this transaction was deleted, you may have effected that member's BAH for 2015. If you have deleted any rows, submit a trouble ticket.

PDF Output

DO NOT edit DD-214's, contracts, or other forms outside of DA. Some forms, DD-214's being one of them, are sent to outside agencies. DA must reflect the one and only version of those forms.

Procedures

READ THE GUIDES! We are getting numerous calls from folks that are not even opening the guides when trying to do transactions. Follow them step-by-step. Don't click, add, or delete anything unless the guides tell you to. You may inadvertently do more damage than good. Our procedure guides are continually being updated and created for those topics not already done. Be sure to use the most up-to-date guide by visiting the P&D web page (Guides are located on the "E - Learning" tab.

Direct Access/Global Pay User Guides, Tutorials and Webinar Recordings

Review the list of DA 9.1 Known Issues before submitting a trouble ticket for a Direct Access/Global Pay problem. Note: CGPortal link. Use this link if you don't have access to the portal. It is similar but not updated as often.

Self Service

New Self-Service User Guides:

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Self Service - Allotments/Voluntary Deductions 09/26/2014 12/12/2014 10/10/2014
Self Service - Direct Deposit 09/26/2014 09/04/2014 10/21/2014
Self Service - Email Addresses 10/24/2014 01/09/2015  
Self Service - Emergency Contacts 12/04/2014 10/16/2014  
Self Service - Ethnic Groups 12/04/2014 09/04/2014  
Self Service - Federal Tax Elections 12/16/2014 12/12/2014  
Self Service - State Tax Elections 12/16/2014 12/12/2014  
Self Service - Home and Mailing Address 10/26/2014 09/04/2014 10/08/2014
Self Service - My Assignments Endorsements 12/04/2014 09/04/2014  
Self Service - My eResume Report 12/04/2014 09/04/2014  
Self Service - My Member Info 12/04/2014 09/04/2014  
Self Service - Phone Numbers 10/26/2014 10/16/2014 10/08/2014
Self Service - Thrift Savings Plan 09/26/2014 09/04/2014  
Self Service - View My PaySlip 10/26/2014 12/04/2014  

 

New Reserve Specific Self-Service User Guides:

Topic Name Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Self Service - All Duty Report   09/04/1014 12/11/2014
Self Service - Annual Screening Questionnnaire 12/04/2014 09/08/2014  
Self Service - Inactive Duty for Training (IDT)   09/04/2014 12/11/2014
Self Service - Montgomery GI Bill-SR 12/17/2014 09/04/2014 12/11/2014
Self Service - My Reserve Orders Requests   09/04/2014 12/11/2014
Self Service - My Reserve Point Statement   09/04/2014 12/11/2014
Self Service - Withdraw or Edit IDT Request   09/04/2014  

Self Service Commands

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
ASQ CommandTBD 09/15/2014 12/11/2014
How to Access a TDY Class "C" School Order 01/16/2015 01/16/2015  
Member All Duty ReportTBD 09/15/2014  
Member Information ReportTBD 09/152014TBD
MGIB-SR Command 12/17/2014 09/15/2014TBD
Positions at a DepartmentTBD 09/15/2014TBD
Reserve Member Balances CommandTBD 09/15/2014 12/11/2014
Reserve Orders Command TBD 01/23/2015 TBD
Reserve Member Status Change (View) TBD 11/24/2014 TBD
Schedule Drills CommandTBD 01/16/2015TBD
Schedule Multiple DrillsTBD 09/15/2014 12/11/2014
View Member Drills   121/15/2014 12/15/2014

Servicing Personnel Office (SPO)

SPO Reenlistments, Extensions, and Accessions

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Contract Data - Reenlistments 01/12/2015 01/12/2014 
Contract Data - Extensions 12/10/2014 01/13/2014 
Contract Data - Re-Extensions 12/10/2014 01/13/2014  
Begin Extension/Re-Extension Reports 12/10/2014 12/10/2014  
Begin Extension of Enlistment 12/10/2014 12/10/2014  
Begin Re-Extension of Enlistment 12/10/2014 12/10/2014  
Retained Beyond Normal Expiration of Enlistment 12/11/2014 12/10/2014  
Active Duty 6th or 10th Anniversary Query 12/11/2014 12/10/2014  
Cancel Extension/Re-Extension 12/11/2014 12/10/2014  
HIRE - CADET 12/18/201408/06/2014 
HIRE - MARGRAD 12/18/201408/06/2014 
HIRE - OCS-IRR12/18/201408/06/2014 
HIRE - ROCI12/18/201408/06/2014 
HIRE CM RECRUIT12/18/201408/06/2014 
HIRE SELRES DEPOT12/18/201408/06/2014 
HIRE-REHIRE - DCO12/18/201408/06/2014 
REHIRE - CADET12/18/201408/06/2014 
REHIRE PRIOR SERVICE 01/15/2015 01/29/2015 
REHIRE-RESERVE12/18/2014 01/29/2015 

SPO Permanent Change of Station (PCS)

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Airport Terminal 10/26/2014 01/26/2015 10/16/2014
PCS Orders 01/06/2015 01/21/2015 10/16/2014
Approving PCS OrdersTBD08/08/201410/16/2014
PCS Entitlements Auto Start-StopTBD 01/20/2015 N/A
PCS Orders-DepartTBD08/08/201410/16/2014
PCS Orders-ReportTBD 01/06/201510/16/2014
PCS Orders with Unplanned TDY
(Procedures are in the PCS reporting guide)
TBD 12/04/2014 10/30/2014

 

SPO Reserve Specific Transactions

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Annual Screening QuestionnaireTBD08/08/2014TBD
MGIB-SR 12/17/201408/08/2014TBD
Reserve Member BalancesTBD08/08/2014TBD
Reserve OrdersTBD 01/07/2015 10/17/2014
Reserve Orders SPO Approval   01/07/2015 10/17/2014
Reserve Status ChangeTBD08/08/2014 TBD
Schedule DrillsTBD 01/09/2015 10/17/2014
Schedule Multiple DrillsTBD08/08/2014TBD

SPO - Amend Reserve Active Duty Orders

  01/22/2015  

SPO Separations Transactions

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Airport Terminal & Viewing Separation Orders 10/26/2014 01/26/2015 10/16/2014
Amending a Separation Order 12/12/201408/08/2014TBD
Approving Separation Orders 12/12/2014 09/19/2014 10/20/2014
Cancelling a Separation Order 12/12/2014 08/08/2014TBD
Death of a Member 12/12/2014 09/19/2014TBD
Discharge - End of Enlistment 01/14/2015 11/24/2014 10/16/2014
Discharge Guiding Principles and Process 12/12/2014 09/19/2014TBD
Discharge with Separation Request 01/14/2015 11/24/2014TBD
RELAD - AD to SELRES or IRR 01/14/2015 12/05//2014 10/30/2014
RELAD Guiding Principles and Process 12/12/2014 09/19/2014TBD
RELAD with Sep Request - AD Officers and Members on EAD 01/14/2015 11/24/2014TBD
Resuming Retirement for a Recalled Retired (Ret-1) Member N/A 09/19/2014TBD
Retirement Orders 01/14/2015 11/24//2014 10/20/2014
Separation Reports 12/12/2014 08/28/2014TBD
Separations Flow to the DD214 12/12/2014 11/06/2014TBD

 

SPO Global Pay Deductions

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Allotments/Voluntary Deductions 12/16/2014 12/12/2014  
Discount Meal Rate (DMR) 01/13/2015

Start 12/11/2014
Correct, Delete, or Stop 12/20/2014

Starting DMR 10/29/2014
Federal Tax Withholding 12/18/2014 12/12/2014  
State Tax Withholding 12/12/2014 01/29/2015  
Servicemembers' Group Life Insurance (SGLI)9/25/20149/25/2014 Completing SGLV-8286
SGLI Family9/25/20149/25/2014TBD

 

SPO Global Pay Earnings

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Advances ( Pay, BAH, or OHA) 12/172014 12/17/2014

12/17/2014

Advances - Change Liquidation Schedule 12/172014 01/07/2015 01/05/2015
Aviation Career Incentive Pay (ACIP)8/13/2014 12/19/2014

Basic Allowance for Housing (BAH) Overview
BAH Without Dependents
BAH With Dependents
BAH Member-Married-to-Member
BAH Members in PCS Transit (Updated 01/13/2015)
BAH for Reserve Members (Updated 01/08/2015)
BAH Differential
BAH Partial
BAH Inadequate Quarters Rental Charge
BAH Codes

12/19/2014

Start BAH 01/29/2015
Stop BAH 01/22/2015
Approve BAH 10/16/2014
Delete BAH 10/22/2014

Enter BAH-TR for Recruit
training, OCS and Academy
Grads 01/13/2015

Starting BAH
10/10/2014

 

Basic Allowance for Subsistence (BAS) (starts automatically) 01/13/2015 N/A  
Career Sea Pay (CSP) (Now starts automatically upon PCS reporting)) 12/20/2014

Stop CSP 11/25/2014

 
Career Sea Pay for TDY 12/20/2014 12/20/2014  
Career Sea Pay Premium (CSPP)8/23/2014

Start CSPP 8/23/2014
Stop CSPP 12/03/2014
Correct CSPP 12/20/2014

8/23/2014
Clothing Allowance - Civilian (CCA) 10/01/2014 Processing CCA 01/05/2015  
Clothing Allowance - Supplementary (SUPP CMA) 10/01/2014 Processing SUPP CMA 01/05/2015  
Cost of Living Allowance (COLA) - Continental US (CONUS COLA) 10/30/2014 Start CONUS
COLA 10/22/2014
Starting CONUS
COLA 10/29/2014

Cost of Living Allowance (COLA) - Overseas (OUTCONUS COLA) 10/30/2014

Start OUTCONUS
COLA 01/22/2015

Stop OUTCONUS
COLA 11/25/2014

 
Cost of Living Allowance (COLA) - Unique Expenses 10/30/2014 N/A Input by PPC N/A
Combat SGLI Allowance (Now started as an SGLI Election. Use Benefit Plan "SGLI9"). 01/08/2015 9/25/2014  
Combat Tax Exclusion 01/08/2015

Start, Stop, Delete 01/08/2015
Correct 12/20/2014

 
Discount Meal Rate (DMR) Refund 12/19/2014 Enter DMRR 12/11/2014 12/11/2014
Diving Duty Pay 01/14/2015

Start 01/12/2015
Correct, Delete, or Stop 12/20/2014

 
Family Separation Allowance (FSA):
01/05/2015

Start FSA 01/05/2015
Correct, Delete, or Stop 12/20/2014

 
Family Separation Housing Allowance (FSH) 01/05/2015 Start 12/22/2014  
Flight Deck Hazardous Duty Incentive Pay (FDHDIP) 01/08/2015

Start 01/08/2015
Correct, Delete, or Stop 12/20/2014

 
Foreign Language Proficiency Pay (FLPP) 01/21/2015

Start 01/12/2015
Correct, Delete, or Stop 12/20/2014

 
Hardship Duty Location Pay for Designated Areas (HDP-L(DA)) 01/16/2015

Start 01/16/2015
Correct, Delete, or Stop 12/20/2014

 
Hazardous Duty Incentive Pay (Crew and Non Crew Flight Pay) 01/08/2015

Start 01/08/2015
Correct, Delete, or Stop 12/20/2014

 
Hazardous Duty Incentive Pay for Visit, Board, Search and Seizure Boarding Teams (HDIP-VBSS) 01/08/2015

Start 01/08/2015
Correct, Delete, or Stop 12/20/2014

 
Hostile Fire / Imminent Danger Pay 01/15/2015

Start 01/15/2015
Correct, Delete, or Stop 12/20/2014

 
Move In Housing Allowance 12/23/2014 Start 12/22/2014  
Officer Uniform Allowance 01/15/2015 01/15/2015  
Overseas Housing Allowance (OHA) 12/22/2014 Start 12/22/2014  
Personal Money Allowance (PMA) (Now starts automatically upon PCS reporting) 01/15/2015 01/15/2015  
Responsibility Pay (Now starts automatically upon PCS reporting)

01/15/2015

01/15/2015  
Special Duty Assignment Pay (SDAP) 10/24/2014

Start 12/20/2014
Correct, Delete, or Stop 12/20/2014

Starting SDAP 10/20/2014
Viewing Pay Processing Shortcuts 01/28/2015 01/28/2015  

 

Also see:

 

SPO Person Profile

Note: Except for the addition of Member Weigh-In data, the Person Profile is not changing in connection with the Global Payroll implementation.

TopicKnowledge Base EntryProcedure Guide (PDF)
Competencies 12/05/2014 09/19/2013
Awards 12/05/2014 06/09/2011
Education 12/05/2014 09/19/2013
Languages 01/21/2015 09/19/2013
Licenses and Certifications 12/05/2014 09/19/2013
Memberships 12/05/2014 09/19/2013
Test Results12/05/2014 Included in KB Entry
Training12/05/2014 Included in KB Entry
Training Multiple 12/05/2014 Included in KB Entry
Member Weigh-In Data 12/16/2014 12/16/2014

SPO Personal Data and Dependency Data

TopicKnowledge Base EntryProcedure Guide (PDF)
Address (Home, Mailing & Home or Record) 01/13/2015 01/06/2015
Change of Name 01/13/201501/06/2015
Correction of SSN or Date of Birth 01/13/201501/06/2015
Citizenship / Passport Data 01/13/201501/06/2015
Diversity Data 01/13/2015 01/06/2015
E-Mail Address 12/17/2014 01/06/2015
Marital Status 01/13/2015 01/06/2015
Dependent Information 01/21/2015 01/21/2015
Divorce, Annulment or Death of a Dependent
01/21/2015 01/21/2015
Questionable Dependent / PPC Legal Approval 01/21/2015 01/21/2015
BAH/Dependency Data Form Print Procedure* 01/25/2015 01/25/2015
Urinalysis Report 01/15/2015 01/15/2015

(*) BAH Dependency Data Form - Delayed Processing - Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form.

SPO Enlisted Employee Review (EERS)
Note: EERS procedures are not changing in connection with the Global Payroll implementation.

TopicKnowledge Base EntryProcedure Guide (PDF)
Enlisted Employee Review 12/05/2014Included in KB Entry
Printing the Member Counseling Report 12/05/2014 Included in KB Entry
Changing the Advancement Recommendation 12/05/2014 Included in KB Entry
Employee Review Summary 12/05/2014 Included in KB Entry

SPO Advancements

Topic Knowledge Base Entry Procedure Guide (PDF)
Advancement 01/07/2015 01/05/2014
Adding a Designator 01/07/2015 01/05/2014

SPO Disciplinary Actions

Note: Legacy Direct Access 8.0 Application. No procedural change for SPOs at this time.

Topic Knowledge Base Entry Procedure Guide (PDF)
Disciplinary Actions   06/13/2013

SPO Absences

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Leave and Other Approved Absences 01/08/2015

Absence Request User Guide

How Correct or Delete Approved Absence Requests

Submitting an Absence Request by Proxy

Approving a Pending Request

Denying a Pending Request

Denying an Approved Request

General Absences      

SPO Records Access and Legacy JUMPS Access

 

District Reserve Force Readiness Branch (DXR)

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Reserve Orders DXR Approval   01/07/2015 10/17/2014

Public Health Service

TopicKnowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Webinar
Recording
TBDTBDTBDTBDTBD

More e-Learning Links

Announcements

Training Opportunity - DA and Reserve Management, Monday 9 Feb at 1100 (CST)

PPC Procedures and Development is Offering a Reserve Management Virtual Session

Overview: This session is being offered to address processes concerning the Reserve Administration within Direct Access. The recent upgrade has brought about changes to procedural guidance and transaction entries requiring program wide modifications in serving the reserve community.

Visit the P&D web page for more information.

January End-Month Payroll Processing Complete

"Payslips" for 30 January pay day posted. Any discrepancies will need to be reporting through the P&A Office (Admin) to the SPO. If SPOs cannot address or need assistance, the SPO will submit trouble ticket. Payslips can be accessed via the Self-Service "View" menu. Refer to this guide for an overview of the new payslip. Check the DA 9.1 Known Issues page before reporting a discrepancy.

Direct Access Upgrade Complete

The Direct Access technical upgrade and addition of military pay is complete. Visit the Global Pay Awareness page for more details.

Review the list of DA 9.1 Known Issues before submitting a trouble ticket for a Direct Access/Global Pay problem. Note: CGPortal link. Use this link if you don't have access to the portal. It is similar but not updated as often.

We will be hosting an online Q&A for SPO personnel on Wednesday, 4 February at 1200 CST. Use this link if you would like to attend: https://connect.dco.dod.mil/postgolivespoqa/. Registration is not required, just login as a guest.

2015 Pay & Allowance Rate Changes

Direct Access Global Payroll Implementation

Newsletters

Procedural Updates

Yeoman Professional Development

Resources

USCG Pay and Personnel Center News Updates via E-Mail email icon

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when eLES data is updated and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet news pages, SPO/Admin News and Travel/TPAX News.

YN Rating Force Master Chief on CG Portal

Quarterly YN Force Notes.

YN Rating Knowledge Manager

The purpose of this site is to assist YNs with their professional development.

YN Assignment Officers

Communication is extremely important when it comes to your assignment.

YN Study Group on CG Portal

In keeping with the Yeoman Guiding Principles, YNS is committed to providing a learning and mentoring environment and a place to gain the knowledge needed to enhance the performance of a YN's duties.

What is Professional Development?

"In workplaces, professional development refers to the acquisition of skills and knowledge both for personal development and for career advancement. Professional development encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework, conferences and informal learning opportunities situated in practice. It has been described as intensive and collaborative, ideally incorporating an evaluative stage.[1] There are a variety of approaches to professional development, including consultation, coaching, communities of practice, lesson study, mentoring, reflective supervision and technical
assistance.[2]"

Source: From Wikipedia, the free encyclopedia - Professional development

Yeoman Mission Statement

We are a team of dedicated professionals who specialize in helping people and commands by providing them information, guidance, and administrative services, concerning pay, travel and transportation entitlements, benefits and human resources management.

YNs are key problem-solversYNs are key problem-solvers, counselors, and sources of information to personnel on questions ranging from career moves, entitlements, and incentive programs to retirement options and veterans' benefits. They are the men and women who make things happen, the indispensable behind-the-scenes personnel that make any well-oiled organization hum.
Source GOCoastGuard.com

Yeoman Guiding Principles

  1. To be accountable for one’s own actions.
  2. Commit to learning and mentoring resulting in superior customer service.
  3. Demonstrate good stewardship by using integrity to guide your decisions.
  4. Treat people with dignity, respect and compassion without regard to rank, rating or component.
  5. Earn individual respect by holding one’s self to the highest standards to maintain the credibility of the YN rating.
  6. To be proactive rather than reactive in the performance of one’s duties.
  7. To seek opportunities to enhance all aspects of the YN Rating to better serve our customers.

YNs are key problem-solvers, counselors, and sources of information to personnelARLINGTON, Va. - A Coast Guard yeoman assists a fellow Coast Guardsman at the Coast Guard Recruiting Command, February 28, 2013. YNs are key problem-solvers, counselors, and sources of information to personnel on questions ranging from career moves, entitlements, and incentive programs to retirement options and veterans' benefits. U.S. Coast Guard photo by Petty Officer 2nd Class Etta Smith

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Last Modified 1/30/2015