Many names. One Goal - Customers First!
In 1979, the Coast Guard established a Military Pay center in Riverdale, Maryland, a suburb of Washington, D.C., by moving the JUMPS (Joint Uniform Military Pay System) conversion team and other pay-related functions out of CG Headquarters in Washington. This was a temporary move until a more geographically centralized location could be found.
In 1977 a newly erected Federal Building known as the Frank Carlson Federal Building (named after the late Kansas Senator) was opened in Topeka, Kansas. Five years later in 1982 this became the Center's new permanent location.
As pay automation streamlined, many additional personnel processing functions became the Center's responsibility resulting in a change of name to PPC (Pay & Personnel Center) in mid-1983.
Over the next 14 years many more duties were added to the PPC's list of responsibilities driving yet another change of name to reflect the services provided.
In March of 1997, the PPC became known as HRSIC (Human Resources Service & Information Center). In 2003 the name was changed to Personnel Service Center, PSC.
On February 13, 2009, the Personnel Service Center was renamed the Coast Guard Pay & Personnel Center. This name change preceded the March 16, 2009 stand up of the mission support organization's Personnel Service Center (PSC) in Arlington, Virginia. The new PSC unified, within one service center, all Coast Guard personnel and human resource support previously provided by the Personnel Command, the Pay & Personnel Center, the Recruiting Command, as well as some functions carried out by Headquarters, the MLCs, and ISCs, including services such as housing, MWR, CGES, educational services, health and safety, and work-life.
With a host of responsibilities PPC continues to strive for and deliver excellence in service to its more than 90,000 worldwide customers.