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U. S. Coast Guard Pay & Personnel Center

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Communicating with PPC via Administrative Official Information Exchange (Admin OIX)

Beginning August 3, 2015, the Coast Guard is shifting from its traditional communication method of sending all official information via the Coast Guard Messaging System (CGMS) to using today's technology for exchanging official non-operational information.

Admin OIX is a new, standardized method for sending and receiving administrative information. Administrative information is defined as messages related to the organization of service forces, personnel management, unit logistics, individual and unit training, discipline, program changes, and other matters that are not operational.

PPC's Admin OIX mailbox address is "CMD-SMB-CG-PPC". Only use this mailbox when, in the past, you would have sent a message via CGMS (e.g. Placement on a striker or supplemental advancement list, withholding an advancement, etc.). Do not use the Admin OIX mailbox unless use of record message traffic is directed.

All PPC customer service requests, which include SWE PDE correction and/or waiver requests and EER change requests, must be submitted through the PPC Customer Care Branch. To submit your request please call 866-PPC-USCG (866-772-8724), or send your email to "PPC-DG-CustomerCare", or go to our Customer Care Branch web page at http://www.uscg.mil/ppc/ccb/ and select the "Trouble Ticket" tab and submit your request online.

More information on Admin OIX, including a full list of Admin OIX shared mailboxes, is available on the CGPortal OIX website.

The process for Personnel Casualty Reports will be reworked to take advantage of the features available in Admin OIX. More information is forthcoming. Until directed, send Personnel Casualty Reports in the format shown in the Personnel and Pay Procedures Manual (Enclosure 7) but replace message addresses with the appropriate Admin OIX mailbox addresses.

- See more at: Coast Guard All Hands Blog.

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Direct Access Outage Scheduled 07 August 2015

Direct Access will be shutdown from 0600 to 1800 (CDT) on Friday, 7 August 2015. The system must be taken offline in order for Commandant (CG-631) to perform a disaster recovery test. Completion of this test is required for Federal Information Security Management Act (FISMA) compliance. Conducting a disaster recovery test requires government and contractor staff to be on-site for the test duration, thus it must be conducted during a work-day.

July End-Month Payroll Processing Complete

"Payslips" for 31 July pay day posted in Direct Access. Report any discrepancies through the P&A Office (Admin) to the SPO. If SPOs cannot address or need assistance, the SPO will submit trouble ticket. Payslips can be accessed via the Self-Service "View" menu. Refer to this guide for an overview of the new payslip.

The End-Month July pay date is 31 July 2015. Paydays are the 1st (end of month (EOM)) and the 15th (End-Month) of each month, or the business day preceding the 1st or the 15th if either should fall on a federal holiday, Saturday or Sunday. Members should not set up automated payments or assume funds will be available prior to published paydays. Members should verify with their financial institutions as to the actual time funds are available to their account.

Direct Access Global Payroll Implementation

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Funeral Honors Request

  • Contact the Petty Officer of the Watch (OOD) Cell Phone:
    785-224-3315

Contacting PPC

Retirees and Annuitants (Visit the RAS web page for detailed contact information.)

Commanding Officer (RAS)
U. S. Coast Guard Pay & Personnel Center
444 SE Quincy St
Topeka, KS 66683-3591
Toll Free: 1-800-772-8724
Commercial: 785-339-3415
Fax: 785-339-3770

All others (Visit the Customer Service web page to submit a Trouble Ticket.)

Commanding Officer (CCB)
U. S. Coast Guard Pay & Personnel Center
444 SE Quincy St
Topeka, KS 66683-3591
Toll Free: 1-866-772-8724
Commercial: 785-339-2200
Fax: 785-339-3780

Mailing Address for Travel Claims and Audits:

Mail Claims To:

Commanding Officer (TVL)
Pay & Personnel Center
444 SE Quincy ST
Topeka, KS 66683-3591

The mailing address for sending claims for T-PAX(UTS) audits is:

Commanding Officer (TVL/T-PAX Audits)
U. S. Coast Guard
Pay & Personnel Center
444 SE Quincy ST
Topeka, KS 66683-3591

Visit the Travel Branch web page for more information.

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Last Modified 7/30/2015