Vessel Documentation Center
16 April 2014:
Starting Thursday 17 April, the NVDC'S phones will not be manned on Thursdays and customers will not be able to leave a message.
This action is being taken in order to allow the NVDC to focus on the reduction of instrument backlogs that are secondary to Initial and
Reissue COD backlogs. Telephones will continue to be manned as normal on Monday, Tuesday, Wednesday and Friday from 9:00 am to 3:00 pm
local time and customers will be able to leave voice messages from 7:30 am to 6:00 pm local time.
26 February 2014:
As part of NVDC's continuous process improvement effort, customers will now receive automated e-mail notifications
for .pdf instruments filed through NVDC.PDF.FILING@uscg.mil.
In order to facilitate this process, we request all e-mails be sent formatted in plain text, without .html generated signature blocks
or pre-set features (such as decorative backgrounds or company logos) and remind customers that only .pdf documents will be accepted
(no .docs, .docx, .xls, etc.). Additional attachments generated as part of an .html e-mail will be removed, but should not negatively
E-mail responses with the Subject line: "National Vessel Documentation Center - Submission Received" indicates the submission was
successful and requires no further action.
E-mail responses with the Subject line: "National Vessel Documentation Center - Submission Not Accepted" indicates the submission
does not meet the .pdf format requirement. Details will be included in the body of the e-mail, such as "The attached file 'image001.jpg'
is invalid because it is not in PDF format." Customers receiving this message are advised to review submissions, ensure all attachments
are in the correct format, and re-send.
Temporary COD Information
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