The goal at MSL is to complete each analysis as soon as possible after receipt of the samples while maintaining high quality standards. MSL will strive to meet the response time you require for a particular case.
The Letter of Request must indicate if Rush or Priority analysis is required. The analysis time for each individual MSL case is directly related to the number of samples and nature of the case. Unusual circumstances may require an immediate response. MSL can expedite analysis and pass results to the requesting unit via FAX, e-mail, or telephone conversation. Again, the Letter of Request should state the method of notification and point of contact for these results.
Arrangements for such expedited analyses must be made with MSL prior to the shipment of the samples. Telephone MSL with details of the case and include the number of samples and the tracking number or airway bill. MSLís normal business hours are M-F 0730-1600. In case of an emergency outside of these hours please do not hesitate to contact the MSL's Mobile Phone at (860) 912-8022.
Guidelines for RUSH and PRIORITY cases are as follows:
Rush analysis is justified if
NOTE Ė MSL can show a potential link between the original spill and the remaining spill.
These are not the only reasons units may request RUSH or PRIORITY analysis, but units should use discretion when making this request. Unless otherwise noted, all other MSL cases will be run as "regular" analysis.