Returning Uniform Items
All uniform items may be exchanged one-for-one if they do not fit or if they are defective.
Special Measurement/Order uniforms are not refundable. If a Special Measurement uniform is not made to the specifications provided, contact the UDC Manager for return authorization.
- All uniform items sold at a reduced price.
- Items altered in any way after receipt.
- If more than three months from date of invoice, even if not worn. Requests beyond that period will be reviewed on a case-by-case basis.
Mailing/Shipping procedures at members’ expense:
Unless the item(s) is/are damaged or defective, return mailing or shipping expenses are the responsibility of the member. Returns at members’ expense must be prepared and sent as follows:
a. Ensure the original shipping receipt/invoice is enclosed in the returned box.
b. Properly package, seal, and address the article. The correct address for UDC returns is:
US COAST GUARD
UNIFORM DISTRIBUTION CENTER
414 MADISON AVE
WOODBINE NJ 08270-2315
c. Take the package to the nearest US Post Office (USPS), if sending by U.S. Mail and send the package as Priority Mail with Insurance. If using a Transportation Service Provider (TSP) (FedEx or UPS), take the shipment to an authorized acceptance facility to send the shipment.
NOTE: Whether sending the return through the USPS or a TSP, obtain insurance for the full replacement value of the item(s).
d. Retain a receipt of the shipment or mailing until the returned item has been replaced or otherwise resolved.
Mailing/Shipping procedures at Coast Guard expense:
When an item is received in damaged/defective condition, it may be returned at Coast Guard expense. A return at Coast Guard expense must be prepared and sent as follows:
a. Contact the UDC to ensure the shipment qualifies to be returned at Coast Guard expense and request/obtain a return shipping label.
b. A return FedEx or UPS label will be created and sent to you electronically (print the label when you are ready to return the shipment).
c. Ensure the original shipping receipt/invoice is enclosed in the returned box.
d. Properly package, seal, and firmly attach the return label provided by the UDC.
e. Take the package to a Transportation Service Provider (TSP) (FedEx or UPS) authorized acceptance facility and send the shipment.
f. Retain a receipt of the shipment or mailing until the returned item has been replaced or otherwise resolved.
For uniform returns, send your items with a READABLE copy of your invoice
UDC Returns Form to:
U.S. Coast Guard Uniform Distribution Center
Attn: Uniform Returns
414 Madison Avenue
Woodbine, NJ 08270-2315
To contact the Returns Department, please view the UDC Contacts page.