U. S. Coast Guard Pay & Personnel Center
We are the premier military pay & personnel resource, providing unsurpassed service to our nation's guardians
Announcements, System Outages and Known Issues
Direct Access and Imaging System Outage Planned
As announced in CG-1's Flag Voice #365, a new contract has been awarded for the hosting of our Human Resources (HR) systems, Direct Access (DA) and HR Imaging System (ImageNow/WebNow). During the transition to the new provider, DA and the Imaging System will not be available. Here is the timeline for the transition:
- 28 May - HR Imaging taken offline at 1600 EDT*
- 30 May - Direct Access taken offline at 2000 EDT
- 03 Jun - Direct Access and HR Imaging on line in regular production environments at 0800 EDT.
*During the period 28 May to 03 June PPC will not be able to process user access forms for TPAX or Direct Access. PPC will resume processing user access forms when the imaging system becomes available.
See E-Mail ALSPO E/13; Direct Access/Image Now Systems Availability, for more information.
Newsletters
- Advancements and Evaluations News
- Travel AO News
- Servicing Personnel Office Newsletter, Issue 02/13
- Coast Guard/NOAA Retirees Newsletter, Issue 02/13
Procedural Updates
- Housing Allowance Change to Married Member-to-Member Couple When One Member is Serving on Sea Duty
- Direct Access/Image Now Systems Availability
- Direct Access Technology Refresh -- SGLI and FSGLI (SPOs 21FEB)
- Update to Thrift Savings Plan Self Service in Direct Access
- Direct Access Technology Refresh -- Dependent Information
- Change to EI-PDR Scanning and Verification Process
- Payroll Processing Schedule For Calendar Year 2013
Contacting PPC
Popular Searches
Retirees and Annuitants (Visit the RAS web page for detailed contact information.)
Commanding Officer (RAS)
U. S. Coast Guard Pay & Personnel Center
444 SE Quincy St
Topeka, KS 66683-3591
Toll Free: 1-800-772-8724
Commercial: 785-339-3415
Fax: 785-339-3770
All others (Visit the Customer Service web page to submit a Trouble Ticket.)
Commanding Officer (CCB)
U. S. Coast Guard Pay & Personnel Center
444 SE Quincy St
Topeka, KS 66683-3591
Toll Free: 1-866-772-8724
Commercial: 785-339-2200
Fax: 785-339-3780
Mailing Address for Travel Claims and Audits:
Mail Claims To:
Commanding Officer (TVL)
Pay & Personnel Center
444 SE Quincy ST
Topeka, KS 66683-3591
The mailing address for sending claims for T-PAX(UTS) audits is:
Commanding Officer (TVL/T-PAX Audits)
U. S. Coast Guard
Pay & Personnel Center
PO Box 3551
Topeka, KS 66601
Note: Use the Claims Mailing Address (444 SE Quincy St, Topeka, KS 66683-3591) above for services (DHL, FEDEX, etc.) requiring a physical address.
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