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Human Resources Directorate

The Future of Direct Access


This Flag Voice is to inform you on the status and future of Direct Access, as we work to meet the ever changing HR needs of the Coast Guard.

In 2010 the CG implemented an HR portal, MyPortalDirect, and began a migration from our current version, PeopleSoft 8.0 to version 9.1. This migration will continue into 2016, culminating with the functionality needed to support the Coast Guard's HR needs and the transition of Active Duty and Reserve payroll processing from the Joint Uniform Military Pay System (JUMPS) to PeopleSoft Global Payroll. We have been using Global Payroll to pay our Retirees for the past three years. Once complete, JUMPS will be retired and Active Duty, Reserve, and Retirees will be in one payroll system.

As we proceed with the migration, we will examine our business processes and seek every opportunity to align these processes with PeopleSoft’s delivered Commercial-off-the-Shelf (COTS) functionality to achieve the benefits of implementing COTS software. PeopleSoft delivers considerable functionality but it will take a great deal of cooperation and communication to understand how the product works and how it can best serve the Coast Guard, as delivered. This is not an easy task and I ask you to please keep an open mind as we work together to exploit the advantages of a COTS product.

The examination of our current business requirements processes is an opportunity to make significant progress in documenting and defining how we do business. In many cases, our business processes will change as we align with COTS. As we proceed with the migration, we will take this opportunity to better document business processes with process maps which will provide repeatable, sustainable processes that are transparent and audit compliant. We will also help process owners develop performance measures, capturing measurement data in Direct Access as a byproduct of administering the workforce and passing the data to CGBI for effective program management.

To optimize the results of the system migration we will need to have good information, communications and teamwork among all stakeholders. As a focal point for this and all HR systems initiatives, I have established a Program Management Office (PMO) that will oversee all of these activities. The PMO will work to reduce redundancy, limit system changes, achieve audit compliance, and reduce costs, while ensuring that the Coast Guard receives the system capability needed to provide effective and efficient customer support.

We will also be transitioning to an electronic personnel data record that will allow users to see their record online and assist the CG in complying with audit requirements. In addition, we will be investigating the expansion of the current imaging system.

From MyPortalDirect to Global Payroll and everything in between, I am committed to making sure that we have the tools to properly administer our HR needs and deliver the capability necessary to provide quality customer support to our members. This multi-year journey of information systems upgrade and integration will be challenging and our people will need your support to complete this endeavor. It will take a great deal of leadership, communication, education, and cooperation to strategically plan and successfully deploy a software transition of this magnitude. I appreciate your support and patience during this transition.

Rear Admiral Ronald T. Hewitt

Rear Admiral, U. S. Coast Guard
Assistant Commandant for Human Resources

Issue date: 8/2/11

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Last Modified 4/14/2016