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RAPIDS Self Service (RSS) is now available for CAC holders!

RAPIDS Self Service (RSS) (https://www.dmdc.osd.mil/self_service/) is now available for
Common Access Card (CAC) holders. RSS is a website that allows CAC holders to update their information and verify family members for DoD ID card reissuance.
In order to use the RSS website, one must be a Sponsor with a DoD CAC and have a CAC enabled personal computer

Prior to RSS, the process of verifying a family member’s record in RAPIDS for card reissuance required the physical presence of the ID card Sponsor and a copy of the DD Form 1172-2 with a wet signature. Now with RSS, CAC-holders do not have to accompany eligible family members to verify eligibility for issuance of DoD benefits, including the DoD ID card. Sponsors may verify family members, digitally sign and save the DD Form 1172-2 through RSS to the family member’s record. The family member may choose to print and bring along a copy of the digitally signed 1172-2 for card issuance.  The digitally-signed DD Form 1172-2 now serves as an electronic verification from the Sponsor.

Instructions and tutorial