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Ombudsman

USCG Ombudsman Program seal

The Coast Guard Ombudsman Program is a command program intended to improve communication between the command and the Coast Guard family members. Coast Guard ombudsmen are official volunteers of the command, designated by the Commanding Officer (CO)/Officer-in-Charge (OIC) to provide information and referral resources and act as advocates for family members.  The Ombudsmen for the Ninth Coast Guard District are:

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  • Nicole Lauer     (518) 649-0757

  • Leah Foucault   (206) 661-5064

Ombudsman Resources for Families

  • Coast Guard Work-Life. The overall objective of CG Work-Life is to support the well-being of active duty, reserve and civilian employees and family members. For assistance visit the website or call 800-USCG WLS (872-4957) to contact the W-L office nearest you.
  • CG SUPRT. Free professional counseling, health coaching, education, and referral services for many issues such as relationship problems, depression, legal and financial challenges, health improvement, and balancing work and life demands. For assistance visit the website or call 24/7 at 855-CG SUPRT (247-8778).
  • ChaplainCare is a gateway for Active and Reserve Sailors, Marines, Coast Guardsmen and their family members to connect to a Navy chaplain 24/7 through NAVY311, to access spiritual resources and to access resiliency links for suicide prevention, sexual assault prevention and response, and other helpful organizations.
  • Coast Guard Sea Legs
  • Coast Guard Federal Voting Assistance Program
  • Navy Wounded Warrior - Safe Harbor coordinates the non-medical care of seriously wounded, ill, and injured Sailors, Coast Guardsmen, and their families.
  • Special Needs Family Briefing

National Hotlines

  • Childhelp. Childhelp is a non-profit organization whose mission is to meet the physical, emotional, educational and spiritual needs of abused, neglected and at-risk children. Childhelp is not affiliated with Child Protective Services, any governmental agency, political party, religious denomination, or any other entity, organization or institution. For assistance, visit the website or call 800-4-A-CHILD (422-4453).
  • The Hotline. The Hotline is a nonprofit organization that provides crisis intervention, information and referral to victims of domestic violence, perpetrators, friends and families. The Hotline answers a variety of calls and is a resource for domestic violence advocates government officials, law enforcement agencies and the general public. For assistance, visit the website or call 800-799-SAFE (7233).
  • Safe Helpline. Safe Helpline provides live, one-on-one support and information to DoD and Coast Guard. The service is confidential, anonymous, secure, and available worldwide 24/7, providing victims of sexual assault with the help they need, anytime, anywhere. For assistance, visit the website or call 877-995-5247.
  • Suicide Prevention Lifeline. Free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. For assistance, visit the website or call 1-800-273-TALK (8255).

Spouse Employment

Parenting

  • eXtension (Military Families) is where more than 70 university content providers can gather and produce new educational and information resources on wide-ranging topics.
  • MilitaryParenting.org is a free, online course providing a "boot camp" approach to the basics of parenting.