Security Levels


 

  National Threat Level: Elevated

CUSTOMER SATISFACTION SURVEY

"WE'RE WAITING TO HEAR FROM YOU"

SECTOR LOWER MISSISSIPPI RIVER

It is our intent to provide you with the highest quality customer service. In order to help better
serve you in the future, your comments and /or recommendations are requested.

Please take a few moments to let us know how we are doing, and how we can do better.

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Type of activity:

May we contact you for a personal response? Yes        No

CUSTOMER SERVICE/JOB PERFORMANCE

On a scale of "A" to "F" where "A" is "Excellent" and "F" is "Fell Short", please rate the Sector LMR staff on the following:

1. Courteousness of staff


2. Responsiveness and attentiveness of the staff


3. Knowledge of regulatory information and policies


4. Understood my needs


5. Efficiency/consistency of staff


6. Easy to contact us via telephone


7. Professionalism of staff


8. Timeliness in receiving paperwork


9.  Please rate your overall satisfaction of service received.







 

Last Modified 10/17/2008