The software and instructions to add your
CAC reader is only accessible from a Coast Guard workstation.
After receiving your new CAC Card, you may need to use the following procedrue to successfully execute CAC RAS from you Personal Computer at home:
After performing the above procedure, you should be able to use your CAC RAS as before. Further CAC RAS assistance is available 24/7 with the OSC Help Desk at 1-800-821-7081.
If you need a visual click and view the pdf instructions Military CAC PDF
Another helpful link Go to http://www.militarycac.com/dodcerts.htm
RAPIDS Appointment Scheduler allows individuals to schedule their own appointment for obtaining a Department of Defense identification card at participating issuance offices.
RAPIDS Appointment Scheduler is owned and maintained by Defense Manpower Data Center (DMDC).
Make an appointment online.Click here.
RAPIDS site locator: Click here.
If you have any problems installing your CAC reader
or CAC Rasing please submit a trouble ticket to CGFIXIT or the helpdesk at
OSC Martinsburg 24/7 at 1-800-821-7081.
On Monday, April 30, 2012, new security certificates were added to all the CACRAS servers. This action was required because the current certificates for CACRAS were about to expire. Because the servers have the latest and greatest certificates and your PC may not have the corresponding certificates,when you attempt to connect to the CACRAS service, you could receive a Service not connected message or an error 412 message or some other type of error message. If you have run the DOD InstallRoot version 3.15 and/or successfully connected to the CACRAS service after Monday, April 30, 2012 at1530 Eastern, you need not take any additional actions stated in this email.
Because current CA certificates were added to the CACRAS Service, CACRAS users who have installed the VPN software prior to March 1, 2012, you may need to run the updated DOD InstallRoot. Again, to verify if you need to run the DOD InstallRoot, please attempt to connect to CACRAS. If you successfully connect to the CACRAS service with no errors, you need not take any additional action.
To obtain a copy of the DOD Install Root software and run it on your home PC:
If you have any questions or problems, please contact the OSC HelpDesk on the CACRAS toll free number at 800-821-7081 for further assistance.