Building 5215 ( Support Building behind the Coast Guard Exchange)
Phone Number: (508) 968-6318
The Air Station Cape Code Servicing Personnel Office maintains a Real-Time Automated Personnel Identification Card System (RAPIDS) site ready to issue identification cards to active duty, reserve and retired members of the armed forces and their qualified dependents. The office maintains the capability to update DEERS information and reset Common Access Card (CAC) pin numbers using this automated process.
The office is now run by APPOINTMENT ONLY during the following hours.
Monday, Tuesday, Thursday Friday: 0800-1100, 1300-1500
Wednesday: 0900-1100, 1300-1500 (appointment only)
In order to schedule an appointment, please call: (508) 968-6318
Please contact the ID card office during normal operating hours before planning a trip to the office if you have any questions concerning documentation requirements.
DEERS/RAPIDS transactions require original documentation such as marriage certificates, birth certificates and other like proof of dependency status. The original signature of the Active Duty or Retired Sponsor is required on the Application Form. This signature must be verified by a RAPIDS Verifying Official or Notarized before a DEER/RAPIDS transaction can take place.
Under the DEERS/RAPIDS Cross-Service Support Agreement, each of the seven Uniformed Services RAPIDS facilities agrees to verify identity and eligibility and issue ID Cards to certain categories of eligible persons regardless of the parent Service or DoD affiliation. RAPIDS sites have been established within reasonable distances of most units. All Coast Guard ISC's and most Sector Offices are designated RAPIDS sites. Most large Department of Defense commands, active and reserve, are designated RAPIDS sites. Some categories of personnel are not eligible for cross-service, so, please contact the nearest RAPIDS site to ensure they have the ability to fulfill your request.
The following web site gives the three closest Military ID issuing facilities to a person's zip code, city or state. http://www.dmdc.osd.mil/rsl/