Please call (508) 968-6572 / 6582 at 0715 to schedule Same Day Appointments for acute conditions. KMC has no Sick Call hours, the Medical Clinic will treat patients with acute conditions during a same day appointment instead of having everyone show up at the same time.
Appointments are set aside throughout the day in order to provide our patients the flexibility to schedule acute medical needs around meetings, flights and other events. This also allows supervisors to better plan for the absence of their members and has better estimated return to work times.
The Clinic's Access Standards require those with emergencies to be seen immediately, those with acute conditions to be seen within 24 hours and those with routine issues within a week.
Remember, wellness appointments such as Personal Health Assessments (PHAs), physicals and woman's health treatments will be scheduled within 30 days through the appointments desk.
The clinic follows an Open Access model for acute care. Active Duty members are directed to call at 0715 for a same day appointment. We also offer limited Space Available care for dependants, retirees and their dependants who are NOT enrolled in TRICARE Prime or USFHP. Active Duty Dependants can check for availability up to 72 hours in advance and Retirees and their dependants 24 hours in advance. Care for non active duty members is limited to acute and some uncomplicated conditions. Those presenting for chronic care will be evaluated by our providers and will likely be referred back to their primary care provider. Care is also limited to those over 2 and under 65.
Reservists and National Guard members must bring their orders if presenting for care.
Eligibility will be verified and determined by the Clinic Administrator. Care is limited to those acute conditions that occurred while on an active duty status. Chronic items will not be addressed.
Military personnel must be in the appropriate uniform of the day when reporting to KMC unless they are in a leave status. Appropriate civilian attire is required: no hats, no sleeveless shirts, no open toed shoes, no profane or vulgar shirts. Military members are reminded that they and their dependants are representatives of their service so conduct yourselves appropriately.
Missed Appointments: Because the clinic is "space available" for dependents and retirees, patients must keep their medical appointments. "No Shows" will not be tolerated. Cancelled appointments can be used for another beneficiary that would have otherwise had to use their TRICARE benefits in town for medical care. In an effort to reduce the amount of missed appointments and maximize appointment availability the clinic has implemented the following policies:
The Physical Therapy Department is staffed with a part-time contract physical therapist and services are limited to Active Duty Members.
Phlebotomy (laboratory) is staffed by a corpsman and services are available to all eligible beneficiaries. While blood draws are performed in the phlebotomy department, most tests are sent to a contract diagnostics company or the local hospital.
The Immunizations Department provides vaccinations to all eligible beneficiaries. With the exception of the flu vaccine which is administered under standing orders each year, all other immunizations will need an order (prescription) from your Primary Care Manager.
For guidance on current immunization recommendations, please visit the Centers for Disease Control (CDC).
For military requirements, please visit the Military Vaccine Agency.
Please note that some vaccines may not be available and the clinic should be contacted in advance to determine availability.
Immunizations Department at (508) 968-6572/6582.