CRD's GOALS correspond with the U.S. Equal Employment Opportunity Commission's six essential elements for a model EEO program as described in the Equal Employment Opportunity Management Directive 715. The performance measurements featured below are associated with accomplishing CRD's Goal number (5).
|*Objective||Performance Measure||FY 2010
|5.1||Timely processing of investigations||98% Completed Timely||95% Completed Timely||100% Completed Timely||100% Completed Timely|
|5.1||Timely processing of pre-complaints||97% Completed Timely||97% Completed Timely||98% Completed Timely||100% Completed Timely|
|5.2||Increase the resolution rate of EEO complaints||43% Resolution Rate||44% Resolution Rate||52% Resolution Rate||50%* Resolution Rate|
|* This goal was increased in FY 13 from 35% to 50%.
Indicates that actual performance is NOT within (does not meet) the target goal by 10% or more
Indicates that actual performance is NOT within (does not meet) the target goal by at least 5%
Performance is AT the target goal
Indicates that actual performance EXCEEDS (is better than) the target goal by at least 5%
5.1 Ensure highest EEO/EO quality for compliance and responsiveness by improving and measuring key operational processes.
5.2 Identify and implement tools, resources, and activities which can be utilized early in the EO process to effect positive outcomes.