Security Levels

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Performance Measures

CRD's GOALS correspond with the U.S. Equal Employment Opportunity Commission's six essential elements for a model EEO program as described in the Equal Employment Opportunity Management Directive 715. The performance measurements featured below are associated with accomplishing CRD's Goal number (5).

Goal 5 - Efficiently, Fairly, Impartially Enforce Non-Discrimination Laws:

CRD identifies and implements efficient practices, especially those which promote equal opportunity readiness, responsiveness, and legal compliance. Command leadership embraces opportunities to resolve matters quickly and equitably.

*Objective Performance Measure FY 2010
Baseline
FY 2011
Actual
FY 2012
Actual
Goals FY 12
Performance
5.1 Timely processing of investigations 98% Completed Timely 95% Completed Timely 100% Completed Timely 100% Completed Timely  
5.1 Timely processing of pre-complaints 97% Completed Timely 97% Completed Timely 98% Completed Timely 100% Completed Timely  
5.2 Increase the resolution rate of EEO complaints 43% Resolution Rate 44% Resolution Rate 52% Resolution Rate 50%* Resolution Rate  
* This goal was increased in FY 13 from 35% to 50%.

Key:


Does not meet within 10% Indicates that actual performance is NOT within (does not meet) the target goal by 10% or more

Does Not Meet within 5% Indicates that actual performance is NOT within (does not meet) the target goal by at least 5%

At target Goal Performance is AT the target goal

Exceeds target by 5% Indicates that actual performance EXCEEDS (is better than) the target goal by at least 5%



*Objective
5.1 Ensure highest EEO/EO quality for compliance and responsiveness by improving and measuring key operational processes.

5.2 Identify and implement tools, resources, and activities which can be utilized early in the EO process to effect positive outcomes.
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Last Modified 6/6/2013