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Business Operations Division


  Under the general direction and supervision of the Director, C4IT Service Center, the Chief, Business Operations Division shall:

Lead strategic planning, business analysis, business process/implementation, and measurement management.
Provide statistical, analytical, and business modeling services to the C4IT Service Center.
Analyze seasonal demand trends, safety levels, stock position, procurement lead time, mission change and operational plans to determine material support requirements and develop long-range forecasts for base and up to five future years for material requirements.
Implement supply chain management.
Maintain the C4IT Service Center Intranet presence.
Perform analysis in support of Product Line and Core Technology Make versus Buy Decisions.
Manage continual service improvement program. (ITIL, International Standards Organization (ISO), Lean Manufacturing standards, and Six Sigma standards.)
Maintain master correspondence for C4IT Service Center.
Maintain central information repository for several databases pertinent to supply, maintenance activities and program management.
Manage C4IT Service Center Activity Based Costing (ABC) Program and coordinate use of application.
Act as the C4IT Service Center centralized point of contact and clearinghouse for all data calls.
Coordinate with Asset Logistics Division to develop and execute strategic business plan.
Develop and maintain departmental metrics for critical activities to gauge program success and identify areas of concern and report data to Business Services.
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Last Modified 6/4/2014