HSWL Regional Practice Seattle
Ombudsmen are appointed by their respective command and expected to understand and support command policy and effectively work with command and the active duty Coast Guard members and families.
Unit Ombudsmen are volunteers and are usually a spouse, reservist or auxiliarist.
The role of the Ombudsman is to refer families to appropriate sources of assistance in resolving family related questions.
Attributes of the role of the Ombudsman include:
1. Familiarity with Coast Guard
missions, organizations and traditions
2. Ability to articulate family member concerns and serve as an advocate
3. Ability to direct persons with family concerns to appropriate Coast Guard or community resources
Unit Ombudsman efforts are coordinated through the Work-Life Ombudsman Coordinator. The Ombudsman Coordinator works under the direction and supervision of the Commander responsible for Health Safety & Work-Life (HSWL) Programs.
The Coordinator serves as the point of contact for unit ombudsman and conducts annual training sessions.
Training topics include:
CISM / EAP
Housing and Relocation
Family Special Needs
Finance and Credit Counseling Resources
Red Cross Assistance and Advocacy
Tric-Care and Benefit Assistance
Mutual Assistance / Education Loans and Grants
Discharge / Retirement Planning