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Transportation/Household Goods Office
Personnel Services Division (pp)
Personnel Support Department
Base Portsmouth

CWO Joe Belger
Transportation Officer

Mrs. Mae Turner
Transportation Office Supervisor

Transportation/HHG Staff

YN1 Sarah  Hess HHG Assistant (757) 686-4118
  FAX (757) 686-4066

Hours of Operation

Household Goods (HHG) counseling is by appointment only,  Monday through Friday, 0730 to 1130 and 1230 to 1530.

***Important HHG information***



CG Line
You must have signed, original PCS/Separation/Retirement orders via your SPO before the household goods process can begin.  During Summer transfer season a six to eight week HHG pickup date can be expected.  Please plan accordingly and monitor your PCS departing worksheet through your chain of command to your SPO for signature.

Shipping or Storage Household Goods

Who is this for:

This information applies to military members and Civil Service employees in the Hampton Roads Area that are in receipt of the following orders:

*  Permanent Change of Station (PCS)
*  Retirement
*  Separation
*  Local Moves

Purpose: This describes how to apply to the Transportation Office in order to ship or store Household Goods (HHG).
Member should:

1.  Register for a DPS account at

2.  View and sign Form HHG-001/HHG-002

3.  Once completed and you are requesting a carrier, attach a copy of official orders and send it to the Personal Property Office.  Note: If applicable, attach a copy of motorcycle registration, title or lien holder for release.

4.  You may mail, fax or scan and e-mail your completed DD Form 1299 (sign in block 15 a & b) and DD Form 1797 (sign on the 2nd page at the bottom) to the HHGs Office, Personnel Support Department, Base Portsmouth within 45 to 60 days prior to your pack out date.  If you are processing a Personally Procured Move (PPM) please send your official orders. 

5.  HHG fax number is 757-686-4066.

6.  HHG e-mail address:

7. HHG Mailing address: 4000 Coast Guard Blvd, Portsmouth, VA  23703

8.  Member must sign all documents including the orders.


Additional information is available in:

* Joint Federal Travel Regulations (JFTR), Chapter 5, Part d

JFTR Weight Allowances

* CG Personal Property Transportation Manual, COMDTINST M4050.6

DPS Registration

*  Logging into DPS

* It's Your Move Pamphlet

* Full Replacement Value (FRV) applies to shipment with a pickup date on or after October 1, 2007 for International Household Goods (HHG), November 1, 2007 for Domestic HHG.  Claims for FRV Coverage Counseling Checklist and Member/Employee Information.

Results and Follow-up: You should receive a phone call from your scheduled moving company within days prior to your scheduled pack dates.  If you are not contacted, send an e-mail to  for guidance.

Additional Information:
Successful Move
Other Personal Property Documents
Commonly Made Errors
Hazardous Material Listing
Shipping Your POV
PPM Checklist
PPM Claims
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Last Modified 7/15/2014