~ New Contractor Verification System (CVS) for Contractors
~ DD-1172-2 is now obsolete for contractors
Base Portsmouth Customer Service Desk: (757) 686-4002
RAPIDS/ID Card Location nearest you https://www.dmdc.osd.mil/rsl
ID Card Appointments at Navy facilities - When CG personnel use Navy ID card issuing facilities in the Hampton Roads area, they can use the following link to make an appointment prior to arriving - https://rapids-appointments.dmdc.osd.mil/ . Making an appointment is the quickest way to get in and out of the Navy ID card office without having to wait longer than expected. NOTE: If you are requesting a new CAC ID card, or updating your existing CAC ID Card, you will need a DD-1172 from Base Portsmouth in order for the Navy ID card office to accommodate you.
|Information to obtain a CAC or ID Card|
1. Click here to update your DEERS contact information or call 1-800-538-9552 - Option 3
2. Click here to go to a fillable Adobe Acrobat version of a DD Form 2842 (DOD Public Key Infrastructure Registration Official Certificate of Acceptance and Acknowledge of Responsibilities). Prior to going to your appointment you should:
a. Open the document.
b. Complete Blocks 1a. 1b. 1d. 1e. 1f. 1g. 1h. 1i. (1c. should be filled out if they don't have an SSN).
c. Have a 6 to 8 digit (numerical) Personnel Identification Number (PIN) in mind as you will need to provide this when they are processing your action at the CAC Issuance Office.
d. Click here for more instructions for Completing DD Form 2842
3. Active Duty and Reserve Members
Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work e-mail address. Be sure to print clearly your full internet e-mail address (not your display name). (i.e. Im.a.Coastie@uscg.mil)
* If you don't have a work e-mail account, you must obtain one from your parent command before a CAC card will be issued.
* If you bring the wrong e-mail address you will have to return later to correct it.
* Personal e-mail addresses (i.e., AOL accounts, etc., ) will not be accepted.
Bring your current/expired government issued ID card and your retirement orders or DD Form 214.
To add dependents
Dependents must have a DD-1172 signed by the sponsor or the sponsor must be present at the time the card is issued. The sponsor brings in the marriage certificate or birth certificate/certificate of live birth. A Social Security Card or other official Government document reflecting the SSN such as passport, driver's license, and letters from the SSA is required when verifying the SSN for enrolling or updating members or dependents in DEERS.
NOTE: A valid power of attorney is acceptable when the sponsor is not present to sign for a family member's DEERS enrollment.
If already enrolled/renewing
Dependents must have a DD-1172 signed by the sponsor or the sponsor must be present at the time the card is issued. Also bring your current/expired dependent ID Card. If the sponsor is unable to accompany their dependents, due to long term deployment (Greater than 90 days) contact the customer service desk at 686-4002.
NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family member's ID card application. If you are a newlywed, have a newborn child, have adopted a child or have a dependent over 21 and under the age of 23 in college, you will need to provide the proper documentation.
Documentation to bring - a marriage license; birth certificate; adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date.
6. Civilian Employees
NAF/GS/WG civilian employee's service records are sent to DEERS via an authorized data feed. We can no longer enter any information into DEERS for civilian employees.
Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. If you are not in or updated in DEERS we cannot process your CAC.
Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552 - Option 3 and ensure your end date is (unknown).
NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment.
7. Contractor Employees
DoD's Contractor Verification System (CVS) is the only way that a contractor employee can obtain a CAC. Only contractors who have access to classified materials or access to Federal IT systems (with or without unescorted access to our facilities) will be inputted into CVS.
Additional information regarding the system, including the list of the U. S. Coast Guard's CVS sites, user guides, policy, training information, and POCs can be found on this webpage http://www.uscg.mil/hq/cg-85/CVS/CVS.htm .
Contractor employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552 - Option 3.