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Servicing Personnel Office (SPO3320)

Personnel Support Department

Personnel Support Department Servicing Personnel Office Branch is responsible for all aspects of pay and allowances for our AOR Supported customers.  We maintain and update personnel data records (PDRs) as well as investigate and resolve pay issues for various assigned commands.  We strive to keep all personnel in our AOR promptly and accurately informed of the constant and rapid changes occurring in the world of pay, entitlements and travel, while ensuring the needs of our customers are met in a prompt and courteous fashion.

Contact Information
 

• These services are located at the Base Los Angeles-Long Beach on Terminal Island, Building #32.
                          
• Customer Service phone:     (310) 521-6080
            
• Fax:                                   (310) 521-6099

Hours of Operation
   

• Monday - Friday                 0730-1100 and 1200-1530
                          
• Reserve Drill Weekend         0800-1100 and 1230-1500 
                                        
• CLOSED on Federal Holidays

Personnel Support Department Servicing Personnel Office Branch and PPC Topeka share primary responsibility in timely and accurate delivery of HR data and pay, but command attention and individual responsibility play critical roles.  Yeoman and Commands must ensure members understand pay entitlements and promptly report changes in pay status.  Commanding Officers must educate all members on the importance of approving and submitting documents affecting pay status as quickly as possible.  SPOs cannot do their jobs professionally and meet the two-day submission requirement if members and/or commands delay the information.  We must all work together to improve on the timeliness and accuracy of HR and pay data.

Base Los Angeles-Long Beach SPO is responsible for and maintains the following SPO PDRs, HR data and pay entries:

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