Security Levels

National Terrorism Advisory System (NTAS) check current status

ID Card Office


The Base Elizabeth City ID Card Office issues all types of ID Cards including the Common Access Card (CAC), DEERS updates, and CAC PIN resets. The ID Card Office is location on base in Building 35.

Hours of Operation

Monday 0800-1100 and 1300-1500 (Appointments Only)

Tuesday 0800-1100 and 1300-1500 (Appointments Only)

Wednesday 0800-1115 (Walk-Ins)

Wednesday Closed - Afternoon

Thursday 0800-1100 and 1300-1500 (Appointments Only)

Friday 0800-1100 and 1300-1500 (Appointments only)

Appointments are made up to 7 days in advance by calling the appointment line (252) 335-6228.

You can schedule an appointment online for CG Base Elizabeth City ID Cards Office: Rapids Appointments

RAPIDS/ID Card Location Nearest You ID Card Location Nearest You

*****Holiday ID Card Office Hours*****

22DEC: Open Morning/Closed Afternoon

23DEC: Open Morning/Closed Afternoon

24DEC: Normal Business Hours

25DEC: CLOSED

26DEC: CLOSED

------------------------------------------------------------------------------------------------

29DEC: Open Morning/Closed Afternoon

30DEC: Open Morning/Closed Afternoon

31DEC: Normal Business Hours

01JAN: CLOSED

02JAN: Open Morning/Closed Afternoon

Information to Obtain a CAC or ID Card

1. To update your DEERS contact information call 1-800-538-9552 - Option 3

Click here to go to a fillable Adobe Acrobat version of a DD Form 2842 (DOD Public Key Infrastructure Registration Official Certificate of Acceptance and Acknowledge of Responsibilities). Prior to going to your appointment you should:

a. Open the document.

b. Complete Blocks 1a. 1b. 1d. 1e. 1f. 1g. 1h. 1i. (1c. should be filled out if they don't have an SSN).

c. Have a 6 to 8 digit (numerical) Personnel Identification Number (PIN) in mind as you will need to provide this when they are processing your action at the CAC Issuance Office.

d. Click here for more instructions for Completing DD Form 2842

Required Documentation

If you cannot provide proper documentation at the time of your appointment you will have to reschedule for a later date.

Active Duty and Reserve Members

Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work e-mail address. Be sure to print clearly your full internet e-mail address (not your display name). (i.e. Im.a.Coastie@uscg.mil)If you don't have a work e-mail account, you must obtain one from your parent command before a CAC card will be issued.

If you bring the wrong e-mail address you will have to return later to correct it.

Personal e-mail addresses (i.e., AOL accounts, etc.) will not be accepted.

Retirees

Bring your current/expired government issued ID card and your retirement orders or DD Form 214.

Dependents

To add dependents

Dependents must have a DD-1172 signed by the sponsor and notarized or the sponsor must be present at the time the card is issued. The sponsor brings in the marriage certificate or birth certificate/certificate of live birth. A Social Security Card or other official Government document reflecting the SSN such as passport, driver's license, and letters from the SSA is required when verifying the SSN for enrolling or updating members or dependents in DEERS.

Documentation to bring - a marriage license or certificate; birth certificate; drivers' license; social security card; passport; voters registration card; school ID; adoption papers; a letter from the school registrar certifying full-time course of study leading to an associate's degree or higher and anticipated graduation date.

NOTE: A valid power of attorney is acceptable when the sponsor is not present to sign for a family member's DEERS enrollment.

If already enrolled/renewing

Dependents must have a DD-1172 signed by the sponsor and notarized or the sponsor must be present at the time the card is issued. Bring your current dependent ID Card. If your ID card is expired, you must also bring a current picture ID issued by the state or government as well as one form of additional documentation (please see list below). If the sponsor is unable to accompany their dependents due to long term deployment (greater than 90 days) or if you have any questions or concerns prior to obtaining an ID Card, please contact the customer service desk at (757) 686-4002.

Authorized additional documentation to bring - a marriage license or certificate; birth certificate; drivers' license; social security card; passport; voters registration card; school ID; adoption papers; a letter from the school registrar certifying full-time course of study leading to an associate's degree or higher and anticipated graduation date.

NOTE: A valid power of attorney is acceptable when the sponsor is not present to sign for a family member's DEERS enrollment.

Civilian Employees

NAF/GS/WG civilian employee's service records are sent to DEERS via an authorized data feed. We can no longer enter any information into DEERS for civilian employees.

Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. If you are not in or updated in DEERS we cannot process your CAC.

Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552 - Option 3 and ensure your end date is (unknown).

NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment.

Contractor Employees

DoD's Contractor Verification System (CVS) is the only way that a contractor employee can obtain a CAC. Only contractors who have access to classified materials or access to Federal IT systems (with or without unescorted access to our facilities) will be inputted into CVS.

Contractor employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552 - Option 3.

Last Modified 12/12/2014