R 141633Z SEP 09 

SUBJ  SCHEDULED DIRECT-ACCESS (DA) AND IMAGENOW DOWNTIME
1. THE DA AND IMAGENOW SYSTEMS WILL NOT BE AVAILABLE FROM 1700 ON
SATURDAY, 19 SEP 09 TO 0500 ON SUNDAY, 20 SEP 09 (CDT)
(192200Z SEP 09 TO 201000Z SEP 09). THE CONTRACT DATA CENTER
WILL BE PERFORMING SERVER MAINTENANCE DURING THIS PERIOD.
2. CUSTOMER INQUIRIES MAY BE DIRECTED TO PPC CUSTOMER CARE BRANCH
(CCB) AT 785-339-2200TOLL FREE 1-866-772-8724, VIA E-MAIL TO
PPC-DG-CUSTOMERCARE(AT)USCG.MIL, OR BY COMPLETING THE WEB FORM AT
EITHER OF THE LINKS NOTED BELOW. PHONE SUPPORT HOURS OF OPERATION
ARE WEEKDAYS 0700 TO 1600 AND 0730 TO 1600 (CST) ON SCHEDULED
WEEKENDS. THE WEEKEND STAFFING SCHEDULE IS AVAILABLE AT
HTTPWWW.USCG.MILPPCCCB OR HTTPCGWEB.PPC.USCG.MILCCB.
3. CAPTAIN J. D. PHILLIPS, COMMANDING OFFICER SENDS
4. INTERNET RELEASE AUTHORIZED.